Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Seat belts recall
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates deployment of these safety systems.
- Remedy
- Chrysler will notify owners, and dealers will replace the OCR, free of charge. Interim letters informing owners that parts are not available yet were mailed on October 26, 2016. The recall began on August 15, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S61.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
In the event of a rollover necessitating airbag deployment, the software error can lead to a delayed deployment or non-deployment of the side curtain airbag and/or seatbelt pre-tensioners. As a result, vehicle occupants have an increased risk of injury in a crash.
- Remedy
- Chrysler will notify owners, and dealers will correct the software free of charge. The recall began June 21, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall number is N01.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
18
Most reports here involve sudden stalling. Of these, 1 mention a crash, 2 mention an injury.
Read full complaint
System failed was the throttle body, power (engine?) and brakes. I was unable to accelerate while going up a hill. When this happened the whole vehicle shut off which wouldn't allow me to push in the break pedal since I was still in drive. This could of caused us to be hit from the traffic following behind me. This put our lives at risk. Unknown, unsure what is being questioned as far as repeoducing a problem? It has failed my states safety inspection yesterday. I just purchased this vehicle a week ago. Warning lights were lightening bolt, abs light and traction control light.
Source: NHTSA complaint ODI #11574614 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve electrical shorts.
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The brake and ABS are on. Also there is a lightning bolt that appears on the cluster. The honk does not want to work as well and it is associated with the airbag since its installed with it in the center of the steering wheel.
Source: NHTSA complaint ODI #11515187 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve software faults. Of these, 1 mention an injury.
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MY SON HAS A 2010 JEEP WRANGLER AND WAS SENT A RECALL REIMBURSEMENT LETTER FOR "FRONT BRAKE CALIPER HOSES AND BOTH WHEEL SPEED SENSORS". I OWN A 2010 JEEP COMPASS THAT NEEDED REPLACEMENTS FOR BOTH FRONT SPEED SENSORS. VEHICLE SENSOR ALERTED ME WHILE DRIVING IN BOTH INSTANCES. I HAD DEALER REPLACE THE FIRST ONE AND LESS THEN TWO MONTHS BEFORE SECOND SPEED SENSOR NEEDED TO BE REPLACED. ARE THESE SPEED SENSORS COMMONLY NEEDING REPAIR/REPLACEMENT?
Source: NHTSA complaint ODI #11010272 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
10
Most reports here involve premature wear.
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JEEP COMPASS HAS JUST OVER 61,000 MILES, WHEN TURNING TO GO UP MY DRIVEWAY THE CONTROL ARM FELL TO THE GROUND. I HAD TO PURCHASE NEW VEHICLE AS THIS WAS UNSAFE TO DRIVE. THE SERVICE DEPARTMENT AT LIA JEEP OF NORTHAMPTON REPORTED TO ME THAT I WOULD KEEP CONTINUING HAVING OTHER PROBLEMS WITH UNDERNEATH THE CAR EVEN IF REPAIRED AS IT WAS SO BAD. THIS IS WHY I CHOSE TO GET NEW VEHICLE. METRO JEEP OF CHICOPEE, MA TOOK IS AS A TRADE AND WILL BE TOWED THERE TODAY. 10/4/19 I WAS VERY THANKFUL THAT THIS DID NOT HAPPEN AT HIGH RATE OF SPEED OR I MAY NOT BE TYPING THIS RIGHT NOW.
Source: NHTSA complaint ODI #11266052 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
18
Most reports here involve airbags not deploying. Of these, 3 mention a crash, 3 mention an injury.
Source: NHTSA complaint ODI #11382863 · view all complaints for this vehicle at nhtsa.gov
Structure & body
13
Most reports here involve corrosion. Of these, 1 mention a crash, 1 mention an injury.
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The contact's son-in-law owns a 2010 Jeep Compass. The contact stated that while the vehicle was at an independent mechanic for an oil change and tire rotation, the mechanic informed him that the rear subframe was cracked. The mechanic advised the contact's son-in-law to not drive the vehicle until the rear subframe was replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Source: NHTSA complaint ODI #11472682 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve electrical shorts.
Read full complaint
THE LOCAL DEALERSHIP IPAC (INGRAM PARK CHRYSLER DODGE JEEP RAM) SAN ANTONIO, TEXAS 210.998.9782 IS NOT PROVIDING ME WITH ASSISTANCE IN REPAIRING MY RECALLED VEHICLE. MY JEEP WAS DROPPED OFF AUGUST 24, 2017 WITH THE DEALERSHIP AND I WAS NOTIFIED THAT AN ADDITIONAL PART NEEDED TO BE ORDERED TO COMPLETE THE RECALL REPAIR. I WAS TOLD IT WOULD TAKE 3 DAYS TO GET THE PART IN. I LEFT MY CAR UNTIL MONDAY 8/28/17 AND WHEN CAR WAS STILL NOT REPAIRED I PICKED UP SO I COULD TAKE MY GRANDCHILDREN TO SCHOOL. I WAS TOLD I WOULD BE CALLED WHEN THE PART CAME IN. IT IS NOW SEPTEMBER 5TH AND I HAVE NOT HEARD BACK FROM SERVICE DEPT. I HAVE CALLED 4 SEPARATE OCCASIONS AND KEEP GETTING TRANSFERRED TO A LINE NO ONE ANSWERS AND WITH NO VOICE MAIL. I WAS ASSURED BY RAY THAT COMMUNICATION WOULD NOT BE AN ISSUE. I HAVE ALSO TRIED CHATTING WITH THE STORE ONLINE AND NO ONE WILL ANSWER MY QUESTIONS REGARDING THE STATUS OF RECALL REPAIR. I KEEP BEING TOLD SOMEONE WILL CALL BACK AND NO ONE DOES. I AM NOW GOING INTO WEEK 2 SINCE I MADE CONTACT WITH THE SERVICE DEPT TO HAVE MY JEEP REPAIRED. MY JEEP IS STILL NOT FIXED AND THERE IS NO SCHEDULED DATE FOR REPAIRS TO TAKE PLACE.
Source: NHTSA complaint ODI #11021597 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 71 complaints on file, fewer than the 2011 (187). Of the 16 model years of the Jeep Compass we cover, the 2018 has the most (941). Older model years have had longer to collect complaints.