Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
An IPC display that is not bright enough may not clearly show critical safety information, such as the speedometer or warning lights, increasing the risk of a crash.
- Remedy
- Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed August 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 88A.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An instrument panel display that is not visible to the driver may result in the inability to see safety-critical information, such as the fuel gauge and warning lights, increasing the risk of a crash.
- Remedy
- Dealers will replace the windshield and headlamp switch, add a light sensor module, and add a wiring jumper harness to allow the instrument panel center cluster display backlighting to function correctly, free of charge. Owner notification letters were mailed March 30, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 15A.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Improperly welded head restraints can result in an increased risk of injury to seat occupants during a crash.
- Remedy
- Dealers will replace both front seat head restraints, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z36.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
48
Most reports here involve sudden stalling.
Read full complaint
There have been multiple instances where the engine has locked up in the middle of me driving (usually at stop lights) where the only fix is to completely shut the car off and on again which has resulted in me almost being in an accident. This poses an extreme safety risk.
Source: NHTSA complaint ODI #11761145 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
133
Most reports here involve software faults. Of these, 3 mention a crash, 1 mention an injury.
Read full complaint
automatic start-stop system causing actual engine stalls instead of a smooth restart is commonly triggered by failing auxiliary/main batteries, a dirty throttle body, or faulty charging sensors It has stalled on highway in stand still traffic. Issues with getting it to go. Have to turn off the car and restart. Has occurred 3 times - downtown of a major city in traffic, on a busy highway and at an exit of a highway. Due to its nature we are stand still as traffic is moving Problem has been confirmed by dealer and has occurred to other compass owners Not inspected by insurance There is an error that appears on the dash right before it stalls.
Source: NHTSA complaint ODI #11753185 · view all complaints for this vehicle at nhtsa.gov
Brakes
14
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
I am filing a formal safety defect report regarding a severe, non-functional Advanced Passenger/Pedestrian Emergency Braking (PEB) and Forward Collision Warning (FCW) system that has been completely inoperable ("INOP") since delivery of this brand-new vehicle.The vehicle has been subjected to four (4) independent, consecutive service repair attempts at authorized franchise dealerships with a complete failure to resolve the active safety hazard.Critical Evidence of Manufacturer Negligence: Corporate Techline Admission: On 12/2/24 (3,327 miles), factory technicians performed module updates but noted on the official invoice: "Issue persist. Contact Techline was told update coming." Corporate engineering knowingly discharged a defective vehicle back into public operation without a functioning collision avoidance system.Star Engineering Admission: On 5/15/26 (34,461 miles), following extensive factory hardware resets via the wiTECH diagnostic network and manual sensor/camera recalibrations, the safety defect persisted. Stellantis Corporate Engineering (Star Agent) explicitly ordered the dealership techs to return the malfunctioning vehicle to the consumer because it lacked an active Diagnostic Trouble Code (DTC), stating the safety hazard was merely "currently under investigation."Current Grounded Status: On 6/8/26 (approx 36,000 miles), Certified technicians determined an instrument cluster needed ordered and legally "grounded" the vehicle on the dealer lot due to federal odometer rules. The vehicle is currently sidelined awaiting a backordered instrument panel cluster (IPC). Public Safety Impact: Stellantis is willfully ignoring a widespread component or software defect in its integrated digital instrument cluster and forward-facing camera arrays. By ordering dealerships to return vehicles with dead pedestrian emergency braking systems to consumers due to a lack of DTC’s, they are creating an immediate, severe hazard to occupants and pedestrians on public roads
Source: NHTSA complaint ODI #11746571 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
13
Most reports here involve loss of steering. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2022 Jeep Compass. The contact stated that while driving at various speeds, there was a constant thumping sound coming from the steering column. The thumping sound occurred while turning in either direction and while driving straight. The vehicle was taken to an independent service center, where it was diagnosed that the steering rack and pinion needed to be replaced. The failure mileage was 37,420.
Source: NHTSA complaint ODI #11764758 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve airbags not deploying. Of these, 4 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11730865 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
I found a bolt head and a washer laying on my garage floor. After looking under the vehicle, it broke off from where the right side front cross member mounts to the bracket that attaches to the vehicle body. I took the vehicle to the dealer, they said the bolt was on back order and had no time frame when it would be available. They said that the vehicle was safe to drive because there were five other bolts holding it to the body. The dealer kept the bolt head and washer.
Source: NHTSA complaint ODI #11704046 · view all complaints for this vehicle at nhtsa.gov
Other systems
9
Most reports here involve software faults. Of these, 2 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11733685 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 222 complaints on file, more than the 2021 (80) and more than the 2023 (45). Of the 16 model years of the Jeep Compass we cover, the 2018 has the most (941). Older model years have had longer to collect complaints.