The contact rented a 2025 Jeep Compass. The contact stated that while slowly pulling into a parking space, the engine revved and the vehicle unintendedly accelerated. The contact immediately depressed the brake pedal to stop the vehicle and shifted the transmission to reverse(R). During the failure, the vehicle crashed into a wall causing damages to the driver’s side front bumper. A Police report was filed at the scene. The failure mileage was 2,736.

Source: NHTSA complaint ODI #11761218 · view all complaints for this vehicle at nhtsa.gov

Several safety warning lights continue to appear while driving. Car slows down on its own at times. Media screen glitches as well. Dealer has worked on the car about 4-5 times. Currently, the car is with the dealer for a 3rd straight week and they claim to not have any loaners. Dealer has continuously stated that the sensor needs to be kept clean, but this is just a distraction. These cars are not safe on the road and should all be recalled as lemons. The manufacturer is using subpar systems and master technicians have been unable to completely fix the issue. These issues began to appear before car had 8k miles. This issue is frustrating and scary.

Source: NHTSA complaint ODI #11760658 · view all complaints for this vehicle at nhtsa.gov

I bought my jeep brand new in 2025. I have had multiple occasions where my breaks lock up when on the highway or main roads. The collision detection settings are all "OFF" since my first experience of this happening. I have taken my vehile in the jeep facility a couple of times now and they tell me they do not see anything coming out bad on their end when checking the system. It is still occurring. And I am taking my car back in to get it looked at again. When this happens there are no chimes, signals or anything that tells me "something is in front of me". Also when this happens there won't be a car or anything in the roadway. I could be driving a clear road at 50-60mph and it feels as if I hit a brick wall for a moment then my car just continues. Jarring me forward. I am afraid if someone is ever behind me when this happens with myself and my family in this vehicle I could get rear ended and cause a horrible accident. I'm especially fearful when driving on the highway for this to happen when someone is behind me. At this point I want a new vehicle to let me feel safe again. This should not be happening especially when I have all sensors for this turned "OFF".

Source: NHTSA complaint ODI #11764945 · view all complaints for this vehicle at nhtsa.gov

The problem is reoccurance in short periods of time. I had an alignment done at 14,000 miles, then at about 20,000 miles when the tires were replace. Now, the car has 34,000 miles and requires another alignment due to excessive tire wear on the inner portion of the tire. The car has only been driving under normal driving conditions for the area; 95% highway driving. There haven't been any impacts to anything which could cause the alignment to fail this horribly so frequently. This is the only car I have ever owned that has ever needed an alignment three times in a one year timeframe. Independent service centers reproduced the first two times. The first time the mechanic informed me that it was mechanically impossible to get the car within Jeep's aligment specifications without aftermarket parts. Aftermarket parts were installed to get the vehicle within Jeep's aligment specifications due to the tires being replaced. I can personally visually inspect the tires and confirm excessive wear on 80,000 mile tires that I bought in April of 2026. The car will be taken into a dealership this time. This issue can cause the car to walk across the lane, harder than normal steering/controll, and loss of traction easier than normal on wet or slick surfaces. I can provide receipts

Source: NHTSA complaint ODI #11762553 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle was pushed into the vehicle in front, where it came to a stop. The driver-side and passenger-side air bags did not deploy. A police report was filed. The vehicle was towed to a towing yard, and afterwards, the insurance company towed the vehicle to one of their locations to inspect it and deemed it a total loss. The day after the accident, the contact went to the hospital, where the doctor diagnosed that the contact had sustained four bulging discs due to the accident. The contact was prescribed medication: steroids, anti-inflammatories, and muscle relaxers, and the contact was scheduled for physical therapy. The manufacturer was not made aware of the failure. The failure mileage was 27,218.

Source: NHTSA complaint ODI #11724770 · view all complaints for this vehicle at nhtsa.gov

Traveling [XXX] on [XXX] from flagstaff to phoenix in the far left lane going 80 miles, when a deer ran through the interstate and collided with the vehicle. After impact with animal, pulled off to the emergency lane. No airbags were deployed. Car was undrivable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11664568 · view all complaints for this vehicle at nhtsa.gov