Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- Remedy
- Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- Remedy
- FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- Remedy
- Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
A joint without grease may overheat and seize, possibly causing the driveshaft to fracture, resulting in a sudden loss of drive power. If the driveshaft completely separates from the vehicle it may become a road hazard. Either of these scenarios can increase the risk of a crash.
- Remedy
- FCA US will notify owners, and dealers will replace the driveshaft, free of charge. The recall began October 10, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US number for this recall is V95.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
The lingering rearview image can distract the driver, increasing the risk of a crash.
- Remedy
- Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
68
Most reports here involve transmission slipping. Of these, 2 mention a crash, 1 mention an injury.
Read full complaint
Clutch overheated and cause an immense amount of smoke during drive with no warning indication from hud. Dealer stated that clutch has gotten well passed 390c Heat from clutch has also caused front driver caliper to lock up and damage rotors.
Source: NHTSA complaint ODI #11762397 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
180
Most reports here involve software faults. Of these, 1 mention an injury.
Read full complaint
Instrument Panel Failure. The center LCD screen that displays speed, tachometer, oil temp, coolant temp, oil pressure, battery voltage, and transmission temps, fuel gauge, tire pressure readings, warning messages, and many other things just stopped working. This is obviously a safety risk and can cause an increased risk to safety and crashes, as it has been recalled on many other Jeep Gladiators and Wranglers. This screen started out working upon purchase, but would often have a digital background that would show up. The dealership it was purchased from informed us there was nothing wrong with the screen. It just stopped working and there is nothing on the display.
Source: NHTSA complaint ODI #11763004 · view all complaints for this vehicle at nhtsa.gov
Brakes
11
Most reports here involve loss of braking. Of these, 5 mention a crash, 2 mention an injury.
Read full complaint
Driver side rear wheel speed sensor. This is a known issue national back order on the part, mechanic installed new part system does not reset and clear. In the current state, abs offline four-wheel drive system service required traction control service required. What is the true fix for this?
Source: NHTSA complaint ODI #11694493 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
179
Most reports here involve loss of steering. Of these, 2 mention a crash.
Source: NHTSA complaint ODI #11742752 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve airbags not deploying. Of these, 2 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11744084 · view all complaints for this vehicle at nhtsa.gov
Structure & body
21
Most reports here involve fluid leaks. Of these, 1 mention an injury.
Read full complaint
When cresting a hill the sun was suddenly shining brightly into the driver's eyes. When deploying the driver's side sun visor, the hinge broke, making the visor flop loosely down, not effectively blocking the sun, and causing driver distraction. When trying to find a repair remedy online, this appears to be a widespread and multi-year problem that the manufacturer is back-logged on the necessary repair parts. The defect is so widely known and spread, that an after market retailer has developed and is selling repair parts to address this manufacturers safety design defect.
Source: NHTSA complaint ODI #11598753 · view all complaints for this vehicle at nhtsa.gov
Other systems
21
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11713322 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 483 complaints on file, more than the 2021 (290). That is the most of the 6 model years of the Jeep Gladiator we cover. Older model years have had longer to collect complaints.