5800 miles, the engine failed due to a connecting rod failure. Chrysler replaced the engine at no cost. Oil changes were done at the year mark as the mileage limit was not reached. Dealership indicates they replace several 3.6 engines a month for warranty failures Castle Rock Jeep, Castle rock Colorado.

Source: NHTSA complaint ODI #11746281 · view all complaints for this vehicle at nhtsa.gov

The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.

Source: NHTSA complaint ODI #11744215 · view all complaints for this vehicle at nhtsa.gov

Parking brake would not hold vehicle on hill. When the handle was released, a metalic clinking noise was heard. Castle rock jeep dealership said all was fine. Upon my inspection, I found the parking brake cable connection under teh center console was no longer connected. The cable was reconnected, and the cable was tightened to specifications indicated my Jeep. THe vehicle had 6200 miles on it. p.s. THis was after the warranty replacement of the engine. THe dealership indicated they tested several other jeeps and they all acted as mine. No concern for safety.

Source: NHTSA complaint ODI #11746285 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Source: NHTSA complaint ODI #11746139 · view all complaints for this vehicle at nhtsa.gov

On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11670503 · view all complaints for this vehicle at nhtsa.gov

Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.

Source: NHTSA complaint ODI #11725875 · view all complaints for this vehicle at nhtsa.gov

I believe it is the blend door actuator, the heat when on defrost automatically switched between hot to ice cold which fogs up windows and causes other issues. Brought the vehicle in for for the current recall along with service on this, and this was not looked at. When the temp changes the A/C is turned off and temp is turned up to clear the window. It starts blowing ice cold air that fogs up the window almost instantly

Source: NHTSA complaint ODI #11763568 · view all complaints for this vehicle at nhtsa.gov