At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Steering recall
A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures, until their vehicle is repaired. Dealers will inspect and replace the wiring and electric hydraulic power steering pump, as necessary, free of charge. Owner notification letters are expected to be mailed July 9, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 21D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
- Remedy
- Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An air bag that does not deploy in a crash can increase the risk of injury.
- Remedy
- Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
A disabled rearview image can decrease the driver's visibility of the rear view, and disabled reverse lights may not alert others that the vehicle is reversing, increasing the risk of injury or crash.
- Remedy
- Dealers will replace the gear position sensor, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 92A.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
Fuel pump failure can result in an engine stall, increasing the risk of a crash.
- Remedy
- Dealers will replace the HPFP and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 01A.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
- Remedy
- Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
21
Most reports here involve fluid leaks.
Read full complaint
5800 miles, the engine failed due to a connecting rod failure. Chrysler replaced the engine at no cost. Oil changes were done at the year mark as the mileage limit was not reached. Dealership indicates they replace several 3.6 engines a month for warranty failures Castle Rock Jeep, Castle rock Colorado.
Source: NHTSA complaint ODI #11746281 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
14
Most reports here involve electrical shorts.
Read full complaint
The vehicle suffered a catastrophic, systemic high-speed CAN C data bus loop collapse (Diagnostic Trouble Code U0002-00 "Bus Off"), resulting in an immediate, total loss of communication across almost all primary factory control modules—including the Body Control Module (BCM), Powertrain Control Module (PCM), Transmission Control Module (TCM), and ABS gateway. The vehicle is completely immobilized. This specific network data loop shares an exact architectural footprint and physical circuit link with the high-current electrical defects targeted under active, open Federal Safety Recall Campaign 21D (NHTSA Campaign 21V-363) for this VIN. The franchise dealership (Jacksonville CJDR) is actively using cosmetic visual framing of secondary aftermarket accessories to avoid executing baseline electrical isolation of this factory defect. Furthermore, the facility is demanding a predatory, upfront out-of-pocket retail diagnostic fee of $1,188.15 "to start" before they will address the network crash. This extortionate pricing barrier is being used to actively block a consumer from accessing a mandatory federal safety campaign remedy on a compromised, high-risk circuit. Official factory wiTECH 2 diagnostic screenshots confirming the complete vehicle network blackout are attached to this file.
Source: NHTSA complaint ODI #11744215 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve rollaway.
Read full complaint
Parking brake would not hold vehicle on hill. When the handle was released, a metalic clinking noise was heard. Castle rock jeep dealership said all was fine. Upon my inspection, I found the parking brake cable connection under teh center console was no longer connected. The cable was reconnected, and the cable was tightened to specifications indicated my Jeep. THe vehicle had 6200 miles on it. p.s. THis was after the warranty replacement of the engine. THe dealership indicated they tested several other jeeps and they all acted as mine. No concern for safety.
Source: NHTSA complaint ODI #11746285 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
11
Most reports here involve loss of steering.
Read full complaint
The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Source: NHTSA complaint ODI #11746139 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying.
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On [XXX], I purchased a 2023 Jeep Gladiator from Lakeland Chrysler, Dodge, Jeep Ram in Lakeland, Florida. At the time of purchase. I purchased a 36K/3 Year Bumper to Bumper warranty on the vehicle. After purchasing the vehicle, I noticed that several lights would come on in the vehicle. So I took the vehicle to the shop. The vehicle was taken to Posner Park Chrysler, Dodge, Jeep , RAM. A diagnostic test was completed, and they informed me that the airbags were inoperable, and the harnesses were sliced. The front door lock was also not working as well as other items. There was no way for me to know that the airbags were in that type of shape when I purchased the vehicle. I contacted Lakeland Jeep and spoke to about 5 managers as well as my salesperson Kyle. Justin Purdy asked me to forward the paperwork to his email and ii did do so. The problem is that I was sold a vehicle that was unsafe, and I purchased a warranty to cover the cost of the repairs. No one from Lakeland Jeep has contacted me back about this situation. I have spent $2,600 in repairs that I should not have had to pay. I am filing this complaint because this is not the proper way to deal with customers. I going to take the appropriate actions against this dealership starting today. I should not have had to pay this amount of money for these repairs. The warranty did not cover the repairs. The dealership should have made sure the vehicle was inspected prior to selling this vehicle to me. I have pictures of the vehicle prior to purchase that was on the dealership’s website. I have screen shots of the vehicle. I have my bill of sale which contains the warranty that was purchased. This is unfair and unethical. I am not happy about how I have been treated and I am not happy with the fact that I was driving a vehicle without all the safety equipment in place. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11670503 · view all complaints for this vehicle at nhtsa.gov
Structure & body
4
Most reports here involve other issues.
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Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.
Source: NHTSA complaint ODI #11725875 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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I believe it is the blend door actuator, the heat when on defrost automatically switched between hot to ice cold which fogs up windows and causes other issues. Brought the vehicle in for for the current recall along with service on this, and this was not looked at. When the temp changes the A/C is turned off and temp is turned up to clear the window. It starts blowing ice cold air that fogs up the window almost instantly
Source: NHTSA complaint ODI #11763568 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2023 has 56 complaints on file, fewer than the 2022 (118) and more than the 2024 (23). Of the 6 model years of the Jeep Gladiator we cover, the 2020 has the most (483). Older model years have had longer to collect complaints.