My Jeep Wrangler currently has a very strong fuel smell, and when the AC is on the smell is very strong inside the cabin. My kids and I became Ill and had headaches. It's been parked for two weeks. Pending an inspection by an independent mechanic. We came across an article stating that a lot of 2020 Jeep Wranglers with 2.0L motors were recalled because of the same issue but my Jeep was not recalled and I'm having the same issue. Is there anything you can do to help me?

Source: NHTSA complaint ODI #11763846 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 45 MPH, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the instrument panel was blank. After exiting the vehicle, the contact became aware of a burning wire odor coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed and determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The contact was concerned that the failure made the vehicle unsafe to drive because the contact was unable to determine the speed while driving. The fuel level was not available with the instrument panel inoperable. The failure mileage was approximately 78,000.

Source: NHTSA complaint ODI #11763007 · view all complaints for this vehicle at nhtsa.gov

The contact owns a 2020 Jeep Wrangler. While driving at an undisclosed speed, the brake pedal became inoperable, and the brakes locked up without warning. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake caliper had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the mechanic, where it was later diagnosed with a failed brake hose, but the part was on backorder. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The contact ordered the parts for the repair from the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 114,000.

Source: NHTSA complaint ODI #11682168 · view all complaints for this vehicle at nhtsa.gov

The contact owned a 2020 Jeep Wrangler. The contact stated while the contact's wife was driving at an uncertain approximately 45-90 MPH, another vehicle merged in front of the contact causing the driver to swerve and the other vehicle crashed into the front driver-side tire and frame. The contact stated that the air bags did not deploy. The vehicle was towed to a local tow yard. The contact stated that the vehicle was later towed to the insurance company's tow yard for inspection. The vehicle incurred damage to the front driver's side of the grill and the driver's side of the vehicle. In addition, the contact stated that the front driver's side wheel was folded underneath the vehicle. The vehicle was condemned as a total loss by the insurance company. The contact's grandson, who occupied the front passenger seat, sustained no injuries. The contact's wife was transported to the local hospital. The contact's wife received unknown injuries and was transported to the hospital for a CT scan and continued medical attention with her primary care doctor, a neurologist, and continued physical therapy. A police report was filed. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 61,000.

Source: NHTSA complaint ODI #11639163 · view all complaints for this vehicle at nhtsa.gov

The driver and passenger side sunvisors have both failed. The piece that holds the visor in place is apparently plastic and breaks easily, causing the visor to malfunction. This sounds minor, but not in winter when the sun is low on the horizon and blinding to the driver. The first visor I replaced was in 2021 (on a 2020 jeep). You have to replace the entire assembly (not just the part). Both sides have failed repeatedly. After driving around for months with the visors bungee corded up, to keep them from hanging and flopping around, I have now had my mechanic install after market brackets. This is a well known problem among mechanics that work on newer Jeeps. This may sound minor, but I do feel its an accident waiting to happen when driving towards oncoming traffic when the sun is low. Note that this jeep is primarily driven on paved roads - it is not being driven repeatedly off road in crazy conditions.

Source: NHTSA complaint ODI #11720249 · view all complaints for this vehicle at nhtsa.gov

The attachment for the rear defrost failed. The wiring for the rear defrost was poorly attached (bad glue?) to the back window. With the lack of trunk, jeeps end up with lots of moisture spraying onto the back window and freezing. This poor design causes a hazard by limiting visibility to solely the side mirrors.

Source: NHTSA complaint ODI #11720251 · view all complaints for this vehicle at nhtsa.gov