Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
25
Most reports here involve fluid leaks. Of these, 7 mention a crash, 4 mention an injury.
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Tranmission failure around 100k miles. Spoke to few others with similar engine and transmission from lexus who had similar issues. This could be a widespread issue. Costs between 6 to 9 thousand dollars to fix.
Source: NHTSA complaint ODI #11585271 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve fire.
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On Saturday July 15, 2023, at between about 8:00 and 8:30 a.m. CDST the vehicle was parked overnight in a garage, spontaneously caught fire and burned and was a total loss. There was a smell I would associate with an electrical fire. People reported hearing a car alarm and a "popping sound" before the fire. The fire department extinguished the fire and had the car towed out of the garage of a condominium association. Fire damage to property (except the subject car) was minimal but there was extensive smoke. In my opinion based on this incident, electric/hybrid cars should not be parked indoors.
Source: NHTSA complaint ODI #11532457 · view all complaints for this vehicle at nhtsa.gov
Brakes
10
Most reports here involve loss of braking. Of these, 6 mention a crash, 3 mention an injury.
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While driving Brake & Abs warning lights displayed on the dash with the warning brake malfunction, Took it to the shop they diagnose Bad brake module. My brake pads & rotors and all scedule maintenance uptodate.
Source: NHTSA complaint ODI #11418926 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve loss of braking. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11586380 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
8
Most reports here involve airbags not deploying. Of these, 5 mention a crash, 4 mention an injury.
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TL* THE CONTACT OWNS A 2011 LEXUS RX 450H. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE BUT NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS THE ONLY PERSON THAT SUSTAINED INJURIES (BODY SORENESS) BUT DID NOT SEEK MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED DURING THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.
Source: NHTSA complaint ODI #11415932 · view all complaints for this vehicle at nhtsa.gov
Structure & body
3
Most reports here involve other issues.
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HYDRAULIC HOOD SUPPORTS FAILED CAUSING HOOD TO FALL SUDDENLY ALMOST STRIKING CHILD. NO OTHER SUPPORTS AVAILABLE UNDER HOOD TO PREVENT HARM OR INJURY. SIMILAR REPAIR WAS PROVIDED FOR TRUNK ON 2004 TOYOTA SIENNA BY MANUFACTURE DUE TO SAFETY CONCERN. THIS IS A FAULTY DESIGN THAT SHOULD NEVER FAIL DUE TO RISK OF SERIOUS HEAD OR NECK INJURY. PLEASE RESPOND BACK.
Source: NHTSA complaint ODI #11265838 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve fire.
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The contact owns a 2011 Lexus RX350. The contact stated that while driving approximately 55 MPH the front driver seat heater was activated and moments later smoke and flames were present coming from the center console of the vehicle. After stopping and exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and later towed away by the insurance company. No injuries were reported and no police or fire reports were taken. The cause of the fire was not determined. The manufacturer and local dealer were not contacted regarding the incident. The failure mileage was 150,000.
Source: NHTSA complaint ODI #11613473 · view all complaints for this vehicle at nhtsa.gov