Ignition,key fob will not correctly start engine. Engine dies going down the road , will not stay running after you start engine it just dies and kicks the key fob out to the floor. Trying to retrieve the fob and restarting the engine, and not crashing is a serious problem. Have nearly been in major crashes because of this .

Source: NHTSA complaint ODI #11635175 · view all complaints for this vehicle at nhtsa.gov

took the vehicle to the dealer on 2/27/25 on invoice # chcs169951 and they have refused to fix the issue. i was given a proof of correction paper without doing any or the work and told that they are no responsible to fix the issue because it is an older vehicle. I have been trying to register the vehicle but am unable to because it will not pass the brake and light inspection. I was told that it would take 2-3 weeks to update the system and has now been close to 2 months and still no update.

Source: NHTSA complaint ODI #11656752 · view all complaints for this vehicle at nhtsa.gov

Me and my husband were driving down the road to go see a friend and all of a sudden the wheel hub assembly broke in half causing us to have to slam on our brakes and keep from crashing. The wheel almost ended up under our truck making the truck look like it was kachowing like Lightening McQueen from the movie Cars

Source: NHTSA complaint ODI #11683820 · view all complaints for this vehicle at nhtsa.gov

THE AIRBAG LIGHT IN MY TRUCK CAME ON IN SEPTEMBER OF 2018. I HAVE HAD IT CHECKED OUT AND THE AIRBAG CONTROL MODULE IS NOT WORKING. I HAVE CONTACTED DODGE ON NUMEROUS OCCASIONS TO ORDER THE PART HOWEVER IT HAS BEEN ON AN INDEFINITE BACKORDER FOR THE PAST FEW YEARS. THE LAST TIME I CONTACTED THE DEALERSHIP WAS THIS PAST TUESDAY, FEBRUARY 23, 2021. I ALSO CONTACTED THE CHRYSLER CARE LINE IN JANUARY 2021. I AM AWARE THAT THERE WAS A CIVIL ACTION LAWSUIT AGAINST THE MANUFACTURER REGARDING THIS PART DATING BACK TO AROUND 2017. THIS IS A SIGNIFICANT SAFETY ISSUE BECAUSE MY TRUCK DOES NOT HAVE WORKING AIRBAGS. I AM ASKING FOR FURTHER ASSISTANCE IN FIXING OR SETTLING THIS ISSUE.

Source: NHTSA complaint ODI #11397833 · view all complaints for this vehicle at nhtsa.gov

TL* THE CONTACT OWNS A 2010 RAM 1500. WHILE REVERSING IN A PARKING LOT THE TAILGATE OPENED WITHOUT WARNING. ADDITIONALLY, WHILE DRIVING AT 25 MPH THE TAIL GATE OPENED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BREEDEN DODGE CHRYSLER JEEP RAM LOCATED AT (5900 HIGHWAY 71 S, FORT SMITH, AR 72908 (479) 646-4731) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.

Source: NHTSA complaint ODI #11315762 · view all complaints for this vehicle at nhtsa.gov

During unrelated work, a mechanic discovered the retaining ring for recall N08 (rear axle pinion nut) was not installed and the pinion nut was loose enough to turn by hand. He stated the recall had either been performed incorrectly or not at all, and that the vehicle was unsafe to drive. The recall shows “completed” in 2013, but the defect is still present. I contacted Stellantis Customer Care, submitted photos, and they confirmed in writing that if the defect still exists, the recall must be performed free of charge regardless of age, mileage, or ownership. I sent the photos of the missing ring, screenshots showing the recall marked completed, and Stellantis’ confirmation to the dealership before having the vehicle towed to verify coverage. The truck was towed to Time Chrysler Dodge Jeep Ram of Portland. My initial contact was [XXX] at that location. However, all recall decisions and communication later came from [XXX] , who works at a different dealership. Over the next month, the dealership repeatedly stalled the recall, saying they were waiting on approval from the district manager and then from the recall department, but no action was ever taken. Despite having Stellantis’ written confirmation and clear photographic evidence of the unresolved defect, the dealership refused to perform the recall. They insisted on treating it as a “warranty” issue and cited reasons such as mileage, age, and not being the original owner—none of which apply to safety recalls. They then stated that teardown and diagnosis “would run $1000,” even though the defect has already been documented by both the mechanic and Stellantis. All communication, including photos, the mechanic’s findings, Stellantis’ confirmation of coverage, and the dealership’s refusal, is available upon request. The truck has now been sitting at the dealership for over a month with an unresolved safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Source: NHTSA complaint ODI #11700012 · view all complaints for this vehicle at nhtsa.gov