Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
Electrical circuits that overheat increase the risk of a fire.
- Remedy
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
- Remedy
- Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
- Remedy
- Dealers will inspect and replace the harness, as necessary free of charge. Owner notification letters were mailed February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 21B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Seat belts recall
A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
- Remedy
- Dealers will inspect and replace the driver seat belt buckle as necessary, free of charge. Owner notification letters were mailed April 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 02B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
- Remedy
- Dealers will supply a digital rearview camera, free of charge. Owner notification letters were mailed February 7, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZC5
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
- Remedy
- Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
12
Most reports here involve software faults.
Read full complaint
I am submitting a safety complaint regarding my 2022 Ram 3500/Thor Class B RV, VIN [XXX], with only approximately 6,858 miles, which I brought to a dealer in the Inland Empire for Recall [XXX]. Before taking my truck to the dealer, there was no known coolant leak. The vehicle was in good condition and operating normally. I left the truck with the dealer specifically for the recall service. After approximately two days, the dealer called me and said they had found a coolant-system leak and that I would need to pay approximately 1,500 for repairs. I was surprised because there was no known leak when I delivered the vehicle. I immediately contacted MOPAR for assistance and asked whether the leak could be related to the recall service or whether the repair should be covered. Unfortunately, MOPAR did not resolve my concern. I declined the 1,500 repair. The dealer told me they could not guarantee there would be no leaks after the recall repair was completed. When I picked up my truck, the dealer did not tell me that the coolant leak was still present or warn me about driving the vehicle. I drove the truck home. After getting home, I opened the hood and discovered a long screwdriver left inside the engine compartment. I am not claiming that the dealer caused the coolant leak. However, I am concerned about the timing of the leak, the recall service, the 1,500 repair demand, the lack of warning at pickup, and the screwdriver left in the engine compartment. I respectfully request that NHTSA investigate whether this coolant leak may be related to Recall 67C, the recall repair, an improper repair, or another safety defect. NOTE: I am now seeing on your website that it appears the Recall 67C repair has not been recorded as completed for my vehicle. I have uploaded a screenshot of the information shown on the website for your reference. Please review this discrepancy as part of my complaint. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11762185 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
7
Most reports here involve software faults.
Read full complaint
Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and set it manually. I will travel to get gas and when I re start the vehicle it is set OFF again. If I don't happen to notice it, I'm traveling down the road without this safety feature, which to me is dangerous and just not right. My Promaster is a Roadtrek van and the service manager at the dealer where I purchased the van says he sees this light on all the time on other Promaster vehicles and just ignores it. I see many posts on Roadtrek and Promaster forums that reference people having the same issue. Ram dealer finally acknowledged the issue but is unable to get any acknowledgement from the manufacturer that they are working on a fix. I've had this issue from day one and have taken it to the dealer several times with no resolution. This is one thread that documents what I have experienced as well: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11742434 · view all complaints for this vehicle at nhtsa.gov
Brakes
9
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
Brakes failed (for the 4th or 5th time) while driving on the highway after approximately two hours. While traveling approximately 55mph on the highway (I do not drive engaging the brakes unless stopping) the Notice Service Braking System alert indicated on the dash. When I went to push in the brakes, they went to the floor, grinding and "pulsing" in and out as I attempted to stop. Please note that this issue has happened 3-4 times in the past and the dealership assures me this is normal. I was able to successfully get the vehicle to a dealership. THEY SAID THE STORED CODES MEANT NOTHING because they were stored and not active (see attached)That dealership stated they could not find anything wrong and therefore nothing to fix. I then drove the vehicle another two hours and the same thing happened. I got the vehicle to another dealership where it is now until they remedy the situation. In addition, when starting the vehicle from a cold state, the brakes often go to the floor and grind. Again, the dealership assures me this is 'normal' and to simply pump the brakes to remove excess air. This is a new vehicle with less than 8k miles, purchased new and has been occurring since purchased.
Source: NHTSA complaint ODI #11614986 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
20
Most reports here involve loss of steering.
Read full complaint
I bought a New Dodge Ram 3500 cargo van in 2022. The van currently has 48,000 miles and the steering started violently pulling, almost causing a wreck on a couple of occasions. I took into the dealership and they said the wiring harness for the steering rack is bad and not under warranty. This is a manufacturer defect, looking online there are hundreds of cases just like mine, with a couple of serious wrecks. The manufacture knows that water is getting in the steering harness wiring, causing it to short out and corrode. The dealership is telling me that not only is the part not under warranty, but they don't have it and have no idea when they will get this part. I had the exact same issues with another one of my vans last year. it took six months for the repair part to come in. Two vans, one with 20,000 miles and one with 48,000 miles, both the same issues and the same issue getting the correct replacement part.
Source: NHTSA complaint ODI #11764307 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
2
Most reports here involve software faults.
Source: NHTSA complaint ODI #11677728 · view all complaints for this vehicle at nhtsa.gov
Structure & body
9
Most reports here involve software faults.
Read full complaint
Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can pool. After heavy rainfall, water entered the intake system and subsequently reached cylinders 2 and 4, causing the engine to hydrolock upon startup. The engine was rendered inoperable at only 29,139 miles. Detailed Description of the Incident The vehicle was parked outside an auto repair facility for a routine battery replacement. It was not driven during this period. Over the course of two heavy rain events, water entered the engine compartment through the failed seam in the two piece cowl. When the repair facility attempted to start the vehicle, the engine immediately hydrolocked. Upon disassembly: •The air intake tract was found full of water. •The intake manifold contained pooled water. •Cylinders 2 and 4 contained water. •The engine suffered internal damage consistent with hydrolock and was declared a total loss. All findings were documented by the mechanic, including photographs and diagnostic notes. Safety Concern This failure represents a serious safety defect. Water intrusion through a structural component should not be able to reach the intake manifold or engine cylinders under any circumstances — especially while the vehicle is stationary. A sudden hydrolock event can cause: •Immediate engine shutdown •Loss of motive power •Loss of power steering and braking assist •Potential loss of control if occurring while driving •Extremely costly engine destruction Inspected by mechanic. Nobody else. No warnings.
Source: NHTSA complaint ODI #11757003 · view all complaints for this vehicle at nhtsa.gov
Other systems
5
Most reports here involve software faults.
Read full complaint
forward collision warning has never worked, after resetting it in controls it will show not working soon after. this has occurred in many 2022 and 2023 ProMaster units. the company says it is a weather problem. after replacing the camera unit, it still does not function. I purchased this unit new, it has never worked.I purchased this unit especially for this safety feature among others included in the contract.
Source: NHTSA complaint ODI #11743334 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 64 complaints on file, fewer than the 2021 (109) and fewer than the 2023 (85). Of the 11 model years of the Ram Promaster we cover, the 2021 has the most (109). Older model years have had longer to collect complaints.