Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Steering recall
A loss of power steering assist can increase the risk of a crash.
- Remedy
- Dealers will inspect and replace the wiring harness and electronic power steering gear, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed November 17, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 92D. Vehicle Identification Numbers (VINs) involved in this recall will became searchable on NHTSA.gov on October 6, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An unsecured wheelchair can move during transit, increasing the risk of injury.
- Remedy
- Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
Electrical circuits that overheat increase the risk of a fire.
- Remedy
- Dealers will replace the cooling fan module and fuse. In addition dealers will provide an addendum for the manual and label for the power distribution center. Some interim notification letters, notifying owners of the safety risk, were mailed December 11, 2025. Some owner notification letters were mailed beginning December 11, 2025. Additional owner notification letters were mailed in January, March, and June 2026. Remaining owner notification letters are expected to be mailed July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 67C, B3C, and C9C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning October 30, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will update the software for the motor control processor, battery processor control module, integrated dual charge module, and electric vehicle control unit. Additionally, dealers will inspect and replace the electric drive module, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed October 30, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 98C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 16, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the security gateway module software, free of charge. Owner notification letters were mailed June 12, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 40C.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
- Remedy
- Dealers will install a door beam and apply an overlay label, free of charge. Owner notification letters were mailed August 1, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 53B.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
2
Most reports here involve fire.
Source: NHTSA complaint ODI #11741582 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve sudden stalling.
Read full complaint
On 3 separate occasions between August 20 2025 to October 1 2025 and on one occasion in January 2026, while driving at highway speed, the drivers console and information display on the dash of the vehicle completely stopped responding and went dark. At that moment there was no information displayed on the dash at all. After approximately 10 seconds the displays began returning to operation a few lights and functions at a time with the functions on the rear view mirror and remote support/emergency help features lights stayed on and did not turn off until the vehicle was restarted. After the first instance I took the vehicle to the dealer in Burlington Vermont however they were not able to look at the vehicle and as the problem was not repeatable and not currently displayed they had no support to offer. Following the second instances instance the passenger in the vehicle had time to take a photo however the photo is simply of the vehicle traveling with the display off. The third instance offered again at night so no attempt was made at getting a photo or video. The problem was reported to the Clermont Florida dealer during the 10,000 mile service however again as the problem was not visible and not repeatable no action was taken by the dealer and there were no action was suggested or recommended. The problem has occurred once more in January 2026, again at highway speed, and power restored in a few seconds.
Source: NHTSA complaint ODI #11724687 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
Read full complaint
I feel unsafe and frustrated, the vehicle is experiencing, frequent uncommanded braking events, false activations of the automatic emergency braking system and lane keeping warnings with random self steering adjustments.I have reported this to my Ram service center in Shakopee, MN multiple times. They stated that there was nothing they could do about it because of some publication from RAM. They told me to escalate the concern.
Source: NHTSA complaint ODI #11745107 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve loss of steering.
Source: NHTSA complaint ODI #11744996 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Read full complaint
The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Source: NHTSA complaint ODI #11719847 · view all complaints for this vehicle at nhtsa.gov
Other systems
3
Most reports here involve software faults.
Read full complaint
I need to file a complaint because there is no fix available for this and the recall has been in place for almost 9 months - i have been unable to rent or sell or use this vehicle with the open recall that there's no fix in place for. I heard that Stellantis (FCS USA) had said that these vehicles that were outfitted for private use were not under the recall anymore, but i'm not seeing any information to this effect. on some VIN recall lookup sites, it doesn't show anyrecalls. but NHSTA still shows that this VIN is affected by Manufacturer Recall Number67C NHTSA Recall Number25V-720 PLEASE message me - I am pursuing legal action against RAM because i can't use the vehicle.
Source: NHTSA complaint ODI #11743579 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2024 has 11 complaints on file, fewer than the 2023 (85). Of the 11 model years of the Ram Promaster we cover, the 2021 has the most (109). Older model years have had longer to collect complaints.