Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
14
Most reports here involve sudden stalling. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11732107 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
35
Most reports here involve software faults. Of these, 1 mention a crash.
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Both day time running lights failed right after warranty expired. This repair requires over 2300$ repair because both entire headlights need to be replaced. This is a frequent problem that VW is aware yet refuses to rectify. It cause my vehicle to be less visible because of aporr design by VW.
Source: NHTSA complaint ODI #11737656 · view all complaints for this vehicle at nhtsa.gov
Brakes
10
Most reports here involve software faults.
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While traveling south on Wheeler Road at the underpass of the Long Island Expressway my 2020 Volkswagon Atlas Cross Sport's emergency braking system gets activated. This has happened multiple times at approximatly 12:20 AM while heading home from work. I took the car to the dealer but the dealer said there was no way to check what happened unless the diagnostic machine was connected at the time it happened. Again, this has happened multiple times, the most recent being both January second and the third. There is no reason why this happenes as it is dark and not a sunglare issue, therei s no change of lighting, no pavement changes or obstructions, and no traffic in front of me. When this happens it scares the hell out of me because there isnt any reason why I would expect it to happen thus creating a bit of a dangerous situation for me. Maybe others have reported the same issue to you that you did or could look into the cause of this, possible a radar or broadcast system that could be the cause of the sensor activation so maybe the issue can get corrected and prevent it from happening again. Thank You for any help you can provide. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11708699 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
12
Most reports here involve loss of steering.
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steering went out completly and the SUV shut off in the middle of the street. had to restart car to get it home. SUV shut off in the middle of a turn. Had the SUV checked at dealership and they found a bad steering unit. I had the SUV in 3 times with the complaint and they found nothing until the warranty ran out. Neillo VW checked it in 2020,2021,2023 and say they found nothing,
Source: NHTSA complaint ODI #11762785 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
22
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
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Air Bag error-seat occupant classification module-passenger side occupant detection sensor is defective. Air bag may not deploy upon impact. Confirmed that airbag sensor is defective at dealership. Airbag error first appeared one week ago at 75k miles. VW will not cover cost to repair defective air bag sensor.
Source: NHTSA complaint ODI #11763668 · view all complaints for this vehicle at nhtsa.gov
Structure & body
9
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11751820 · view all complaints for this vehicle at nhtsa.gov
Other systems
4
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11761764 · view all complaints for this vehicle at nhtsa.gov