Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
25
Most reports here involve sudden stalling.
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On September 2, 2026 a recall for the backup camera update was performed. While driving home from the dealership on September 2, 2026 my screen turned off and then I got an alert of a system issue. This happened three separate times within a seven day span from September 2, 2026 to September 8, 2026. One of the alerts was something to do with the breaking system. The other alert was to do with the exit warning system, and rear traffic system being unavailable. I have also experienced trying to accelerate and the gas pedal gets me nowhere. I push the gas pedal and the car does not move forward.
Source: NHTSA complaint ODI #11762988 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
33
Most reports here involve software faults. Of these, 2 mention a crash.
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After an Over the air update to the vehicle the Infotainment system constantly reboots. When this happens you get a braking error message, can't use the HVAC system or maps. It is at the dealer for the 2nd time for this same issue. Hoping if enough of us bring this up a recall will have to be issued!
Source: NHTSA complaint ODI #11763059 · view all complaints for this vehicle at nhtsa.gov
Brakes
10
Most reports here involve software faults. Of these, 1 mention an injury.
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The contact owns a 2024 Volkswagen Atlas Cross Sport. The contact stated that while depressing the brake pedal, the brakes made abnormally loud squeaking and grinding sounds. The failure persisted, and the vehicle hesitated while responding with the brake pedal depressed while driving, causing the braking distance to be extended. There was no warning light illuminated. The vehicle was taken to the dealer, who informed the contact that the issue was normal vehicle operation. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 29,918.
Source: NHTSA complaint ODI #11746157 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
4
Most reports here involve loss of steering.
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When traveling at hwy speeds (about 55-60mph) on long straight stretches of road, the steering feels sticky when trying to slightly adjust the steering wheel to keep the car going straight in your lane. In other words, when you are traveling on a straight stretches of hwy and you need to make very minor adjustments with the steering wheel to keep the car moving straight ahead, the steering wheel is resistant to those minor changes. You have to almost jerk the steering wheel to get it unstuck off of center.
Source: NHTSA complaint ODI #11726043 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
4
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11741136 · view all complaints for this vehicle at nhtsa.gov
Structure & body
16
Most reports here involve premature wear.
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The malfunction involves the windshield wiper control system, including the rain-sensing activation module and associated control software. The system activates windshield wipers without any driver input under dry and clear conditions. The vehicle remains available for inspection upon request. Safety was compromised due to sudden and uncommanded wiper activation occurring during active driving conditions, including highway and nighttime operation. This results in temporary loss of visibility as the windshield is smeared by debris, requiring driver distraction to manually control or disable the system while operating the vehicle in traffic. Initial complaints regarding this issue were made by [XXX] during dealership service visits; however, those concerns were not consistently documented in the official repair records at the time they were reported and were initially dismissed or not formally recorded by service personnel until later intervention ensured the issue was entered verbatim on the service order. The issue has been reported and addressed during multiple dealership service visits; however, the condition has not been reliably reproduced and permanently corrected by the dealer despite documented repair attempts, including sensor replacement and manufacturer-level software (ODIS) updates. The malfunction has persisted after these interventions. The vehicle has been inspected by an authorized Volkswagen dealership service department. No inspection has been conducted by police, insurance representatives, or independent third parties. No consistent warning lamps or dashboard messages were present prior to the failure. The activation occurs unpredictably and without prior warning indicators. The issue first appeared intermittently at lower mileage and has continued through recent operation. The defect persists after multiple repairs and manufacturer intervention, indicating an uncorrectable electronic system failure causing an unresolved safety risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11733582 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve electrical shorts.
Source: NHTSA complaint ODI #11686207 · view all complaints for this vehicle at nhtsa.gov