Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Seat belts recall
An unsecured occupant has an increased risk of injury in the event of a crash.
- Remedy
- Volvo will notify owners, and dealers will replace the seat belt anchor cable for both front seats. The recall began December 10, 2020. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R10029.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
POSITIONING OF THE SEAT BEYOND THE INTENDED MAXIMUM CAN CAUSE INCREASED RISK OF INJURY TO THE PASSENGER IN THE EVENT OF A CRASH.
- Remedy
- DEALERS WILL INSPECT THE FRONT POWER SEAT STOPS FOR BOTH FRONT SEATS FOR THE PRESENCE OF AN "END STOP" AND REPAIR THE VEHICLES AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
IF THE CURTAIN AIR BAG DOES NOT PERFORM AS INTENDED IN THE EVENT OF A VEHICLE CRASH NECESSITATING DEPLOYMENT OF THAT AIR BAG, IT MAY NOT PROPERLY PROTECT THE OCCUPANT, INCREASING THE RISK OF INJURIES.
- Remedy
- DEALERS WILL INSPECT THE LEFT AND RIGHT CURTAIN AIR BAG ASSEMBLY AND ADJUST IF NECESSARY. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 9, 2010. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552 OR AT [email protected].
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
DAMAGE TO THE FUEL LINES MAY RESULT IN A FUEL LEAK WHICH, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
- Remedy
- DEALERS WILL INSPECT THE FUEL LINE RAIL COVER FOR PROPER ATTACHMENT AND REATTACH IF NECESSARY FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 28, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
IN THE EVENT OF A CRASH THE FRONT SEAT OCCUPANTS MAY NOT HAVE PROPER PROTECTION.
- Remedy
- THESE FOUR VEHICLES ARE IN THE POSSESSION OF DEALERS IN PUERTO RICO AND DEALERS WILL REPLACE THE HEADLINER IN THE VEHICLE PRIOR TO SALE.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
SHOULD THIS CONDITION OCCUR IN A CRASH THE SEATBELT MAY FAIL TO PROPERLY RESTRAIN THE OCCUPANT INCREASING THE RISK OF INJURY.
- Remedy
- DEALERS WILL MODIFY THE INSIDE OF THE DRIVER'S SEAT SIDE COVER PANEL FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
IF THE VEHICLE STALLS IN CERTAIN CONDITIONS, A CRASH COULD OCCUR.
- Remedy
- DEALERS WILL DOWNLOAD SOFTWARE TO THE VEHICLES' CEM FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 30, 2009. VEHICLES IN DEALER'S INVENTORY WILL BE REPAIRED PRIOR TO DELIVERY. OWNERS MAY CONTACT VOLVO AT 1-800-458-1552.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
14
Most reports here involve sudden stalling. Of these, 1 mention a crash.
Read full complaint
MY CUSTOMER WAS HEADED NORTHBOUND ON HWY 63, HAD JUST PASSED OVER I-70 WHEN THE CUSTOMER HEARD A POOF AND SMOKE STARTED BELLOWING FROM THE HOOD AND THE TAILPIPE. THEY PULLED OVER ON THE SIDE OF THE ROAD IMMEDIATELY, BUT BY THEN SMOKE WAS COMING OUT OF THE VENTS AS WELL. THEY GOT OUT OF THE CAR, AND CALLED 911 BECAUSE OF SMOKE STARTED TO THICKEN. ABOUT ONE MINUTE LATER, FLAMES STARTED COMING OUT FROM UNDERNEATH THE RIGHT (PASS) SIDE OF THE CAR AND WITHIN 25-30 SECONDS, FLAMES WERE COMING FROM UP UNDER THE HOOD AS WELL. THE FIRE DEPARTMENT GOT THERE AND PUT OUT THE FIRE. THE VEHICLE WAS TOWED BACK TO THE DEALERSHIP FROM THERE. THE CAR WAS IN PERFECT CONDITION. IT PASSED INSPECTION AT THE HONDA DEALERSHIP. WE DON'T KNOW WHAT HAPPENED OR WHAT WENT WRONG. WE DID SOME RESEARCH AND THERE WAS A RECALL NUMBER 09V477000; FUEL SYSTEM. THIS RECALL WAS SUPPOSEDLY FIXED BY VOLVO. WE CONTACTED VOLVO AND THEY SAID THAT THERE IS NOTHING THAT THEY COULD DO. HOWEVER, IN CARFAX THERE IS NO RECORD OF THE RECALL OR THAT THE RECALL WAS FIXED. *TR
Source: NHTSA complaint ODI #11324184 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
6
Most reports here involve software faults. Of these, 1 mention a crash.
Read full complaint
While slowing down and just about to make a turn into a private residence off of a highway, multiple indicator lights illuminated and audio warning "dinging" occurred for approximately 3 seconds. As I had already been slowly applying the brakes and starting to slightly turn the wheel towards the driveway when those warnings briefly came up, the moment the lights and sounds stopped, vehicle then maintained speed (while still on the brakes) and locked steering position it was at simultaneously. Having no control at that point, it continued until crashing into a wooden fence. Once at a complete stop, cabin lights and "dinging" activated as it acknowledged the impact. And although it was only going about 15 mph, seemingly to only have damage to the front passenger side bumper/headlight area, it would not shift into any gear or turn off. Not to mention that the front passenger side airbag(s), or any of them, deploy- seriously raised even more concerns as the main reason I purchased a Volvo was for their well known status of safety standards. Had this obvious electrical malfunction happened moments before at higher speed/steering straight ahead, it would've resulted in very serious injuries to myself and others while it speed through 2 intersections at a highway ramp just down the hill. Was towed to a local collision repair & auto body shop until Progressive Insurance took it to their damage assessor where it was declared a total loss. I've owned it for almost 3 years and always had weird inconsistent electrical "quirks"- nothing ever of serious concern though. Has spent a total of 4-5 months in the past 3 years at different Volvo dealerships and mechanics but no one could ever explain why different warnings would be displayed randomly for days-weeks, off/on for no apparent diagnostic reason, 12V power socket was the same way... Please investigate the electrical components that directly affect the operational use and control! Extremely common & dangerous issue with these!
Source: NHTSA complaint ODI #11595428 · view all complaints for this vehicle at nhtsa.gov
Brakes
3
Most reports here involve software faults.
Source: NHTSA complaint ODI #10633864 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
6
Most reports here involve corrosion.
Read full complaint
I attempted to use the temporary spare tire that came with the car, and 1) the lug wrench provided with the car rounded out when trying to remove the lug bolts, 2) the lug bolts were too long and bottom out in the hub before they tighten down the thin steel spare rim to the car. In short, the spare tire is does not work with the lug bolts that come with the car. This poses a risk as owners will reasonable think they have a means to mitigate a flat tire and be caught stranded as even a well maintained, factor-designed spare tire kit is useless.
Source: NHTSA complaint ODI #11505911 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
3
Most reports here involve software faults. Of these, 1 mention a crash, 6 mention an injury.
Read full complaint
Airbag fault lamp illuminated. Trouble code U0433 stored in body module (CEM). The problem described is with the closing velocity module, a component of the collision mitigation system. There is a TSB available from Volvo for this code, reference number US25146.1.1. It states a software update must be performed to resolve the error. My complaint is that the airbag system is affected and shows an airbag fault lamp, which prevents passing vehicle inspection in my state. The collision avoidance system can be turned off by the driver. As such, there is no cause for disabling or otherwise negatively affecting the airbag system in the event of a fault. A remedy is not provided free of charge from Volvo, and it should be so as this issue prevents legal operation of the car despite the affected system (collision mitigation) being designed to be turned off by the user.
Source: NHTSA complaint ODI #11541680 · view all complaints for this vehicle at nhtsa.gov
Structure & body
22
Most reports here involve fluid leaks.
Read full complaint
After it rains, i've noticed water collecting in both the passenger and driver side footbeds. It started off nominally and I was easily able to use a cloth. I thought it might have been human error, that I left the window cracked open a bit. The most recent incident (this past weekend 5/4/24) there was a significant puddle on the driver's side. After further research, I discovered the culprit is likely an unbonded windshield, and that this is a KNOWN issue for Volvos, but especially for (2010) xc60s. Having an unbonded windshield seems like a significant hazard risk as the structural integrity of the entire windshield is compromised, as well as risk of electrical components getting wet as the water leaks through the car (and the ripple effects of that).
Source: NHTSA complaint ODI #11587676 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve fluid leaks.
Read full complaint
ALTHOUGH THE CAR WAS A NEW CAR, WITHIN THREE WEEKS OF PURCHASE, THE AIR-CONDITIONER DID NOT WORK. WHEN WE BROUGHT IT INTO THE DEALERSHIP, THE SERVICE MANAGER SAID THAT A PEBBLE HIT THE CONDENSER, AND I WAS TOLD THAT I WOULD BE CHARGED $950.00 FOR THE REPAIR. I GOT A MANAGER AND THE OWNER OF THE DEALERSHIP INVOLVED, AND THEY FINALLY AGREED NOT TO CHARGE ME. INASMUCH AS I AM ON THE TOLL ROAD EVERY DAY, AND I AM NOT DRIVING ON A GRAVEL ROAD, I THINK THIS HAS TO BE A DESIGN FLAW BECAUSE THERE APPARENTLY IS NOT PROTECTION FOR THE CONDENSER. WHAT WOULD HAPPEN IF THIS CAR WAS TO BE DRIVEN ON A GRAVEL ROAD? IN FORTY YEARS OF DRIVING, I HAVE NEVER HEARD OF ANYTHING LIKE THIS HAPPENING. I ALSO BELIEVE THAT VOLVO SHOULD RECALL THESE CARS AND DEVELOP SOME SORT OF PROTECTION FOR THE CONDENSER, AS THIS IS A TREMENDOUS LIABILITY.
Source: NHTSA complaint ODI #10372782 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2010 has 56 complaints on file, more than the 2011 (36). Of the 16 model years of the Volvo XC60 we cover, the 2022 has the most (73). Older model years have had longer to collect complaints.