Owners report the driver door ajar warning staying on with the door shut, keeping interior lights on, draining the battery and stopping the doors from locking. Some also see shift-to-park prompts, and dealer cleaning of the latch contacts sometimes only helps for a while.

How common

141 of the 300 complaints we read (47%), roughly 1,148 of all 2,443 on file

Safety

Not a safety issue; 1 report mentions an injury

• Door ajar sensors on all four doors falsely show the doors open, preventing locking and draining the battery from interior lights staying on. · filed Apr 2023
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  All 4 door ajar sensor are not showing that the doors are close which does not allow you to lock ,which also cause the battery to be drained due to the interior lights remaining powerd as if the doors are open !!!!! This is a personal saftey issue for children and adults ,and a theft issue due to locks not locking !!!!!!!!!!! 500.00 dollars a door is insane for a stupid design !!!!!!!!!!!!!!! Ford needs to fix this at their expense irregardless of age or miles or number of owners for these vehicles!!!!!!!!!!!!!!!!!!! GET IT FIXED !!!!

  NHTSA complaint ODI #11516108

• Front driver door shows an ajar warning even when closed, the dome light stays on draining the battery, and the doors cannot be locked; owner says Ford does not consider it a big deal. · filed Sep 2021
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  The door closer says door ajar when it is closed. It is on the front driver's side door. The dome light is constantly on running out the battery and my wife is not able to lock the doors!!! This is a major safety issue!! I found some info online about A LOT of other ford owners having the same issues and ford doesn't think it's a big deal!!?? Is it going to take someone getting seriously injured for this to be resolved? This is ABSOLUTELY UNACCEPTABLE!

  NHTSA complaint ODI #11434353

• A door switch fault makes the panel show a door ajar even when closed, keeps the interior light on, and prevents locking with the remote or while driving; Ford quoted about $500 to repair after saying it is no longer covered. · filed Aug 2021
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  Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500.00 approximately. I called Ford from there and they would not give the ok on fixing it, where they would be able to do while I was there for regular maintenance. I advised them that I was only informed by that one letter in 2020. I have been having them do my service since I bought car in 2013 and nothing was ever mentioned about this problem . and now problem with door is continuous and I feel it should be taken care of by Ford. You have my vin # please have someone get back to me on what I should do to have this repaired by Ford.

  NHTSA complaint ODI #11429141

Owners report the brakes suddenly giving out or the pedal turning hard, spongy or inconsistent, often with a hissing or air-leak sound. Many had the brake booster replaced, and some mention a Ford bulletin repair.

How common

51 of the 300 complaints we read (17%), roughly 415 of all 2,443 on file

Safety

Can affect control: 40 of 51 reports; 1 report mentions a crash; 1 report mentions an injury

Before you buy: Ask whether the brake booster has been replaced, and listen for a hissing sound or a hard or spongy pedal when braking on a test drive.

• Brake pedal gradually needed more force to stop the car due to a failing brake booster and master cylinder, raising collision risk for a teen driver before parts were replaced. · filed Apr 2026
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  I am reporting a safety issue involving a 2013 Ford Edge Sport AWD related to progressive brake failure. The affected components include the brake booster and master cylinder. The vehicle remains available for inspection upon request. In mid-2025, the vehicle developed a gradual loss of braking capability. The brake pedal required increasing force over time to bring the vehicle to a stop. Because the failure developed progressively rather than suddenly, the severity of the issue was not immediately apparent. At the time, the vehicle was primarily driven by my teenage son, a new driver, who continued operating the vehicle by pressing the brake pedal harder to compensate. This created a significant safety risk, as the vehicle did not reliably stop under normal braking conditions, increasing the risk of collision. The issue was confirmed by an independent mechanic, and repairs required replacement of the brake booster, master cylinder, and related components. The vehicle was later discussed with a Ford dealership; however, no warning of coverage or recall applicability was identified at that time. There were no clear warning lights or dashboard messages indicating brake system failure prior to the issue. The primary symptom was a progressive increase in required pedal force. After the repair, I learned that brake booster failure is a known issue for this vehicle platform and has been the subject of prior manufacturer service campaigns. I am concerned that this type of gradual brake degradation may not be recognized by drivers, particularly inexperienced drivers, and could result in unsafe operating conditions. The vehicle has also experienced repeated rear differential failures. Replacement parts are no longer manufactured by Ford, requiring use of used components with unknown condition and lifespan, further affecting vehicle reliability and safe operation. I have attached a receipt for the second time purchasing and replacing the rear differential.

  NHTSA complaint ODI #11733777

• A brake booster vacuum leak caused mushy, hard-to-stop brakes and repeated engine stalls at red lights; dealer says the VIN is not covered by the related recall. · filed Dec 2025
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  I purchased this vehicle used in August 2025 from the estate of a friend's relative. The records show it was meticulously maintained and no recall notices have been unaddressed. The prior owner used it infrequently and it still has just under 90k miles. There were no major engine issues when my local repair shop (over 12 years and 3 vehicles) inspected all systems, and the vehicle passed for PA state inspection and emissions. However, driving more, I noticed that the brakes would intermittently become "mushy" or "hard" and overall less responsive. I needed to use a lot of force to fully stop over a longer distance. There was also a hissing noise while braking and sometimes the cabin air fan would blast on suddenly. Then, while stopped at a red light and applying the brakes, the engine shut off and check engine light came on. My mechanic detected O2 sensor codes P2195/P2197 indicating "stuck lean." But nothing about the brake booster, and so we cleaned it up a bit and tried to get more of an understanding of the issue. Now I know that the compromised engine vacuum from the booster air leak is impacting the fuel/air balance. Extremely unsafe. This has now happened MANY times while I try to get a good diagnosis and help. It's scary, and makes city driving very challenging. On multiple occasions I feared I would hit other vehicles or would have to "creep" at a light to alleviate the airflow issues from braking. If I have to be at a light for more than a moment, I will put the car in park and foot off the brake. I'd rather risk being honked at or hit, than have the engine dying on me in traffic. When I was able to get to a dealership, I was informed that it was the brake booster. The first thing I found when looking up that part for the 2013 Ford Edge was the recall. The dealership says my VIN was not covered, but it seems more than coincidence that this is the exact problem, now confirmed by the dealership. The part is faulty, and should be replaced by OEM.

  NHTSA complaint ODI #11703726

• Brake pedal feels stiff and the transmission shifts hard. · filed Aug 2025
  Read the owner's complaint

  Stiff brake and hard shift

  NHTSA complaint ODI #11680209

Owners report the brake pedal suddenly sinking or traveling to the floor with longer stopping distances, sometimes with no warning. Replacing pads, rotors, calipers or bleeding the brakes often did not fix it.

How common

19 of the 300 complaints we read (6%), roughly 155 of all 2,443 on file

Safety

Can affect control: 19 of 19 reports

• Brake pedal suddenly went soft and to the floor with no resistance while approaching a stop sign with grandchildren in the car; owner says a related safety recall had just expired before she bought it. · filed Aug 2026
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  Just purchased this used vehicle from Orange Auto Connection in [XXX] on XXX. Car was in perfect operating condition. 2 days later while driving with my 2 granddaughters I was approaching a stop sign at about 35-40 mph and as I started to push on the break pedal it became very soft and pushed all the way to the floor with no resistance. I thought the car wouldnt stop,. Thankfully it did without an accident . It has not returned to the normal breaking conditions. Today is XXX. I have to drive this car everyday as it is my only vehicle. I didn't buy an extended warranty from the dealer because I couldn't afford it. Why has this issue not become a safety recall. If I had known about this problem that has apparently been addressed years ago and had just expired in November 2025 prior to buying this car I wouldn't have purchased it. They are a lot of people including myself that live check to check and still struggle with every day necessities and potentially being faced with a heafty repair bill to fix a dangerous fault that manufacture knew about really causes sleepless nights and undo stress that they should not have to endure because they are afraid they will be hurt or hurt othera in an accident caused by a manufacture defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  NHTSA complaint ODI #11761174

• Brake pedal sank to the floorboard while braking at low speed leaving a parking lot; owner had to pump the pedal to stop. · filed Oct 2025
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  The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 5 MPH and depressing the brake pedal while exiting a parking lot, the brake pedal went to the floorboard. The contact pumped the brake pedal to stop the vehicle. The contact stated there was no warning light illuminated. The vehicle was not taken to a local dealer or an independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 130,000.

  NHTSA complaint ODI #11695824

• Brakes would not engage going downhill, requiring the pedal pushed to the floor and nearly causing the vehicle to roll into oncoming traffic with children aboard. · filed May 2025
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  I reported this issue with my breaks the other day, however I noticed today 5/15 that my breaks would not engage after going down my hill in my neighborhood, my husband was driving and said he had to push the brakes to the floor to engage and get the car to stop, he almost didn’t get the vehicle to stop. This would have caused him to roll into oncoming traffic, with 2 kids in the car this is not acceptable. I have did research and noticed recalls but my car is not included on that however, my vehicle is having the same issues. I do plan on taking it to the repair shop and having someone look at it. This vehicle is not safe to drive

  NHTSA complaint ODI #11661329

Owners report the engine shutting off unexpectedly while driving or in park, sometimes with a low oil pressure or fuel inlet warning and loss of steering and brakes. Dealers often could not find a cause.

How common

12 of the 300 complaints we read (4%), roughly 98 of all 2,443 on file

Safety

Can affect control: 11 of 12 reports

• Engine idles incorrectly and stalls while driving with the battery light on, even after replacing the battery and alternator; electrical components stop working too. · filed Aug 2023
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  Vehicle will not idle at the correct rpms. Replaced battery and alternator had everything checks by a certified mechanic. The battery light will come on while driving and the car will begin to stall out while driving. Cannot run ac or any electric component in the car. Really scary when you have kids in the car driving down the road and it begins to shut down but still going the same rate of speed.

  NHTSA complaint ODI #11538888

• A low oil pressure light comes and goes for months and the engine seizes and becomes stationary while driving, requiring several tries to restart; owner also reports separate ongoing brake trouble. · filed Oct 2020
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  1. LOW ENGINE OIL PRESSURE LIGHT CONTINUES TO COME ON AND CAUSE THE VEHICLE ENGINE TO SEIZE UP. CHECKED OIL LEVEL WHICH WAS GOOD AND CHANGED OIL. WHILE DRIVING THE VEHICLE ON CITY STREETS IT CONTINUES TO SEIZE THE ENGINE UP AND CAUSE THE VEHICLE TO BECOME STATIONARY. IT TAKES A FEW TRIES BEFORE THE ENGINE WILL TURN OVER WHEN I TRY TO RESTART THE VEHICLE. 2. THE BRAKE ISSUE CONTINUES TO HAPPEN DAILY THAT THE BRAKES WILL FAIL AND NOT ALLOW ME TO USE THEM WHILE IN STOP AND GO TRAFFIC. IT SEEMS TO DO ALRIGHT ON THE FREEWAY OR WHEN I AM AT A CONSTANT SPEED. THEY MAKE A WHOOSHING SOUND AND MAKE THE BRAKES EXTREMELY DIFFICULT TO PUSH THE BRAKE PEDAL DOWN AND SOMETIMES IT WILL NOT ALLOW ME TO USE THE BRAKES AT ALL. I HAVE TAKEN IT TO 2 DIFFERENT MECHANICS AND I AM WAITING FOR AN APPOINTMENT TO GO TO THE FORD DEALERSHIP AND HAVE IT CHECKED OUT. THE LOW ENGINE OIL PRESSURE LIGHT HAS BEEN GOING ON FOR MONTHS. IT WILL COME ON AND GO OFF QUITE OFTEN BUT IT IS NOT THROWING ANY CODES SO THE MECHANIC SHOPS CAN'T DIAGNOSE THE ISSUE. THE BRAKE ISSUE IS FAIRLY RECENT WITHIN THE LAST 2 WEEKS. I HAVE AN APPOINTMENT ON OCTOBER 27TH 2020 AT 8 AM FOR THE BRAKE AND ENGINE ISSUE.

  NHTSA complaint ODI #11366116

• While in park, the vehicle stalled and the oil light came on; an independent mechanic could not diagnose the cause. · filed May 2020
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  TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE IN PARK, THE VEHICLE STALLED THE OIL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE A ROAD TEST WAS PERFORMED. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 138,602.

  NHTSA complaint ODI #11326363

Owners report soft brakes that go to the floor, ABS and traction control warning lights, or brakes locking up, traced to a failed ABS module or hydraulic control unit. Replacement parts were sometimes on back order.

How common

11 of the 300 complaints we read (4%), roughly 90 of all 2,443 on file

Safety

Can affect control: 9 of 11 reports; 1 report mentions a crash

• Brakes failed completely with no warning; two ABS parts needed to fix it have been on back order for 10 months, leaving the car undrivable. · filed Jun 2026
  Read the owner's complaint

  The brakes on my 2013 Ford Edge failed with no notice. Luckily I was able to coast into a parking lot to get stopped. Even pushing the brake pedal to the floor will not stop the car. We immediately and safely took the car to our local repair shop who confirmed we needed 2 ABS parts to fix the car. That was Oct, 2025 and as of today (June 10, 2026)the parts are still not available to order. I have checked with 3 Ford dealers in 3 states and all say the same thing. They can't order the parts to fix my car and say over 1,500 are on back order. The car is undriveable with no brakes and creates a major safety risk. I have heard some dealers got Ford to provide a rental car. It is becoming a financial burden not having a car to drive for 10 months and Ford doesn't seem to have put out any recall or offer any help.

  NHTSA complaint ODI #11743198

• ABS control module with hydraulic control unit failed, sending the brake pedal completely to the floor; the replacement part is obsolete and unavailable, leaving the car undrivable. · filed Jan 2026
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  This is on a 2013 Ford Edge with Adaptive Cruise Control. The brakes failed and went completely to the floor, putting the driver/passengers at danger along with other vehicles in the vicinity. The ABS control module with HCU is the part that failed. Ford part # CT4Z-2C405-A. Per the dealership and per Ford, this part is now obsolete and unavailable, which means the vehicle is currently unsafe to drive and unusable. Ford does not have any plan at the moment to correct this issue.

  NHTSA complaint ODI #11711271

• ABS and traction control warning lights came on; dealer diagnosed a failed ABS module, but the replacement is on back order and the car hasn't been repaired. · filed Jul 2025
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  The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. In addition, the contact was informed that the ABS module was on back order. The manufacturer was not made aware of the failure. The failure mileage was unknown.

  NHTSA complaint ODI #11670909

Owners report the vehicle suddenly losing power with no throttle response, often with a wrench warning light, then running normally after a restart. One owner had the electronic throttle body replaced.

How common

11 of the 300 complaints we read (4%), roughly 90 of all 2,443 on file

Safety

Can affect control: 11 of 11 reports

• Car loses power while driving with a wrench warning light and sometimes a check engine light, forcing owner to pull over dangerously a dozen times in four months; dealer could not explain the cause. · filed Jul 2021
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  I only had my vehicle for four month and since I had it the car have not work properly as I'm driving up or down the road the car begin to lose power with a wrench light appears and somtimes the check engine light comes on which happened a dozen of times since I have had the car almost every time, Iam in a very dangerous position to pull over on side of road which almost led to multiple accident with other cars going in the same direction as my car I have reach out the dealership and they can't tell me anything on whats wrong with my vehicle I'm so scare to drive it with my three kids in it with me cause this have happened way too many times already please help so this problem before someone get hurt or its to late..

  NHTSA complaint ODI #11426564

• While driving 70 mph on the highway, a wrench warning appeared and the engine began to stall, cutting power and speed until the vehicle could be pulled to the shoulder. · filed Oct 2018
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  WHILE DRIVING MY 2013 FORD EDGE AT 70MPH ON THE HIGHWAY IN TRAFFIC I RECEIVED A WRENCH NOTIFICATION ON MY DASH AND THE ENGINE BEGAN TO STALL LEAVING ME WITH NO POWER TO CONTROL MY SPEED. AS MY CAR QUICKLY REDUCED SPEED ON A MAJOR HIGHWAY I ATTEMPTED TO GET OVER TO THE SHOULDER OUT OF HARMS WAY. ONCE I WAS OFF THE HIGHWAY THE VEHICLE BEGAN TO SHAKE AND I POWERED DOWN THE VEHICLE. WHEN STARTING THE VEHICLE AGAIN I WAS PROMPTED WITH THE CHECK ENGINE LIGHT.

  NHTSA complaint ODI #11132648

• Vehicle entered limp-home mode with an unresponsive accelerator pedal and a rough idle while driving 55 mph on a crowded roadway. · filed Aug 2018
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  2013 FORD EDGE WENT INTO LIMP HOME MODE. THE ACCELERATOR PEDAL DID NOT WORK. THE CAR IDLED ROUGHLY AND HAD NORMAL A/C, BRAKES AND STEERING. THE CAR WAS GOING 55 MPH ON A CROWDED ROADWAY.

  NHTSA complaint ODI #11120234

Owners report the backup camera not showing an image, showing a glitchy or upside-down picture, or displaying a contact dealer message, sometimes even after replacement.

How common

9 of the 300 complaints we read (3%), roughly 73 of all 2,443 on file

Safety

Reduced safety margin: 9 of 9 reports

• Rear-view camera showed an upside-down, fuzzy image while reversing; a mechanic diagnosed a failed camera system, but the VIN was not covered by a recall. · filed Nov 2025
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  The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rear-view camera displayed an upside-down and fuzzy image. The vehicle was taken to an independent mechanic, where it was diagnosed with a failed rear-view camera system. The contact was informed that the rear-view camera system needed to be replaced. The vehicle was not repaired. The contact referenced an unknown recall; however, the VIN was not under recall. The contact owns another Ford vehicle that experienced a similar failure, and the vehicle was included in the recall. The contact was informed by the independent mechanic to wait for a recall notification for the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

  NHTSA complaint ODI #11700653

• Backup camera sometimes displays upside down, flashes, or does not turn on at all; a software update did not fix it. · filed Oct 2025
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  The backup camera is sometimes upside down, flashes, or won't come on at all. Various things other than functioning properly. I've completed the Sync update and that didn't resolve the issue. This started happening around the same time newer Ford models were showing the exact same issues.

  NHTSA complaint ODI #11692629

• Backup camera shows a black screen with a 'Contact Dealership' message about 70% of the time, ongoing for about a year. · filed Sep 2025
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  The rear back up camera intermittantly fails on this vehicle. About 70% of the time, it displays a black screen. The screen will display "Contact Dealership." This has been occurring for approx. 1 year.

  NHTSA complaint ODI #11686497

Owners report the power transfer unit leaking fluid, rattling or making metallic noise, and failing, with some paying for a replacement.

How common

4 of the 300 complaints we read (1%), roughly 33 of all 2,443 on file

Safety

Safety impact unclear

• Vehicle stalled while driving at 10 mph; an independent mechanic diagnosed and replaced the failed power transfer unit. · filed May 2025
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  The contact owns a 2013 Ford Edge. The contact stated that while driving at 10 MPH, the vehicle stalled with no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,014.

  NHTSA complaint ODI #11663094

• Transfer case began rattling. · filed Aug 2023
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  Transfer case on vehicle started rattling.

  NHTSA complaint ODI #11536833

• The power transfer unit failed after owner repeatedly reported a metallic noise, costing $2,800 to fix; owner says this is a common problem on this model. · filed Feb 2021
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  THE POWER TRANSFER UNIT FAILED WHICH COST $2,800.00 TO FIX. THIS SEEMS TO BE A COMMON PROBLEM WITH THIS MODEL CAR. AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE BOTH VERY COSTLY AS WELL AS A SAFETY ISSUE AS WELL. AFTER BRINGING UP THE METALLIC NOISE A COUPLE OF TIMES WITH THE DEALERSHIP, I FINALLY ASKED THEM TO CHECK THE PTU UNIT WHICH IT WAS CONFIRMED TO BE.

  NHTSA complaint ODI #11394567

Owners report the transmission slipping, hesitating, jerking or shuddering, and in one case revving without the vehicle moving in drive.

How common

4 of the 300 complaints we read (1%), roughly 33 of all 2,443 on file

Safety

Can affect control: 4 of 4 reports

Related recalls

Owners mention 14V393000. Check the VIN for it.

• After shifting into drive and pressing the gas, the vehicle would not move, just revved and rocked in place with noise underneath, leaving owner stopped at a red light and in the middle of the road. · filed Feb 2022
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  After start of vehicle and engaging vehicle by shifting to drive and pressing the gas paddle, the vehicle would not move. While pressing the gas peddle again, vehicle revs but, does not drive or move, rocks but stays in place. Makes noises underneath car. I was at a red light when this happened and also left in the middle of the road while driving.

  NHTSA complaint ODI #11451718

• Transmission jerks, shudders, and stalls while driving, along with a sticking seat belt and an intermittent backup camera. · filed Jul 2019
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  TRANSMISSION JERKING, SHUDDERING, STALLING, IN MOTION. SEAT BELT GET STOCK, CAMERA SOMETIMES WORKS, AND SOMETIMES DONT WORK.

  NHTSA complaint ODI #11240889

• Transmission constantly slips out of drive with a delay in gear changes that reduces acceleration; three independent mechanics inspected it, and the manufacturer said the vehicle is not covered by a related power train recall. · filed May 2019
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  TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS A CONSTANT FAILURE WITH THE TRANSMISSION GEAR SLIPPING OUT OF DRIVE. THE CONTACT WAS UNCERTAIN IF THE FAILURE MAY PROGRESS TO THE OTHER GEARS RENDERING THE RISK OF A POTENTIAL CATASTROPHIC CRASH. THE PROBLEM WAS GETTING WORSE TO THE POINT THAT THERE WAS A REDUCTION IN SPEED WHEN NEEDING TO PICK UP SPEED DUE TO A DELAY IN THE GEARS CHANGING OVER. THE VEHICLE WAS INSPECTED BY THREE DIFFERENT REPAIR FACILITY INDEPENDENT CERTIFIED MECHANICS FOR A TECHNICAL DIAGNOSIS AS TRANSMISSION SPECIALISTS. THE DEALER BORGMAN FORD (3150 28TH ST SW, GRANDVILLE, MI 49418, (616) 534-7651) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V393000 (POWER TRAIN) FOR THIS YEAR MODEL VEHICLE. THE DEALER WAS NOT AUTHORIZED TO DIAGNOSE THE VEHICLE YET UNTIL FURTHER GUIDANCE WAS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

  NHTSA complaint ODI #11206897

Owners report the master cylinder leaking internally or into the booster, leaving a spongy pedal that sinks or fades.

How common

3 of the 300 complaints we read (1%), roughly 24 of all 2,443 on file

Safety

Can affect control: 3 of 3 reports

• Owner's daughter's brake pedal felt spongy and failed to respond at a stop until pressed repeatedly; a mechanic found a whistling vacuum booster and a failed master cylinder, and the dealer said the master cylinder repair would be an out-of-pocket expense. · filed Jan 2022
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  The contact's daughter owns a 2013 Ford Edge. The contact stated that while his daughter was at a complete stop, the brake pedal was depressed but felt spongy and failed to respond. There were no warning lights illuminated. The contact’s daughter continued to depress the brake pedal until the brakes responded. The vehicle was taken to an independent mechanic who diagnosed that the whistling sound inside the cab was caused by the vacuum booster and the master cylinder failure. The vehicle was then taken to the dealer who advised that the vacuum booster would be replaced under an unknown recall; however, the master cylinder replacement would be an out-of-pocket expense. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 73,000.

  NHTSA complaint ODI #11449180

• Brake master cylinder developed an internal leak causing the pedal to sink to the floor or fade, and a leaking brake booster diaphragm caused a hard pedal and a check-engine light. · filed Nov 2019
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  BRAKE MASTER CYLINDER DEVELOPED AN INTERNAL BYPASS LEAK, AT TIMES THE PEDAL WOULD GO TO THE FLOOR WHILE ATTEMPTOING TO STOP, OTHER TIMES THE PEDAL WOULD FADE WHILE SITTING STOPPED WITH FOOT ON PEDAL. BARKE VACUUM BOOSTER DIAPHRAM DEVELOPED A LEAK CAUSING A HARD PEDAL AND VACUUM LEAK WHEN THE PEDAL WAS APPLIED. VACUUM LEAK CAUSED SERVICE ENGINE LIGHT ISSUES.

  NHTSA complaint ODI #11278188

• Mechanic found the brake master cylinder leaking fluid into the power booster; after having the booster replaced, the brake pedal now depresses almost to the floor before engaging. · filed Jun 2019
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  MY MECHANIC HAS INFORMED ME THAT MY MASTER CYLINDERS ARE BAD. THAT THIS PART ON THE FORD EDGE LEAKS FLUID INTO THE POWER BOOSTER WHICH COMPROMISES THE BOOSTER'S DIAPHRAGM AND IS UNDER A CURRENT RECALL WITH FORD. I HAD MY POWER BOOSTER REPLACED LAST OCTOBER, BECAUSE MY BRAKE PEDAL WOULD BECOME STIFF AND DIFFICULT TO DEPRESS. SINCE HAVING THE BOOSTERS REPLACED, I HAVE THE OPPOSITE PROBLEM. THE BRAKE PEDAL DEPRESSES ALMOST TO THE FLOOR BEFORE ENGAGING. BECAUSE THE MASTER CYLINDER AND BRAKE BOOSTER WORK IN TANDEM, IT MAKES NO SENSE TO REPLACE ONE WITHOUT REPLACING THE OTHER, ESPECIALLY SINCE IT HAS BEEN NOTED THAT THE MASTER CYLINDER IS THE CAUSATION OF THE POWER BOOSTER'S FAILURE. I IMPLORE YOU TO ISSUE A CORRESPONDING RECALL FOR THE MASTER CYLINDER OR AMMEND THE RECALL ON THE POWER BOOSTER TO INCLUDE THIS COMPONENT.

  NHTSA complaint ODI #11219782