Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Safety recall
A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
- Remedy
- The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
- Remedy
- The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S28.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Engine recall
A loss of drive power increases the risk of a crash.
- Remedy
- Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A rearview camera that displays a blank or distorted image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
- Remedy
- The rearview camera software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed on April 29, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S14.
- Status
- Corrected automatically through an over-the-air software update.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
56
Most reports here involve transmission slipping. Of these, 1 mention a crash.
Source: NHTSA complaint ODI #11761647 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
34
Most reports here involve software faults. Of these, 1 mention a crash, 1 mention an injury.
Read full complaint
The contact owns a 2022 Ford Edge. The contact stated that after purchasing the vehicle, she was notified of an unknown recall requiring a software update. The software update was completed. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black, and the contact was unable to access the heat, A/C, or the radio. The contact stated that when the vehicle was started, the driver's side seat warmer independently activated. The vehicle was taken to a dealer, and a mechanic from the dealer arrived at the residence. The vehicle was diagnosed, and it was determined that a software update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.
Source: NHTSA complaint ODI #11756460 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve unintended acceleration.
Read full complaint
While braking for a red light the car jerked sporadically as it slowed with normal braking applied but the brakes delayed while vehicle jerked and lunged forward. Vehicle lunged forward into the intersection even further past the red light while brake was compressed aggressively, lunged forward 2-3 feet. Then engine died after it lunged forward. Took 2 attempts to restart car and had to rev the engine to move from blocking intersection.
Source: NHTSA complaint ODI #11547904 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
2
Most reports here involve fluid leaks.
Read full complaint
I got the Edge in 02/18/23 purchased brand. I noticed that the drivers seat is loose. I actual took into the dealer where it was purchased and I was told it would take 3 months to look at it. Needless to say I didn't leave the vehicle. I also notice that body trim was coming off and I filed a claim with Ford but I was told a dealer would have to send pictures and they would decide if they would cover it under warranty. The lane keep assist or Ford Co-pliot will over compensate and if not careful will cause a crash.
Source: NHTSA complaint ODI #11561794 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
8
Most reports here involve airbags not deploying. Of these, 5 mention a crash, 4 mention an injury.
Read full complaint
The contact owns a 2022 Ford Edge. The contact stated that while driving at various speeds, the front passenger’s side seat belt retracted and failed to loosen. The passenger was unable to move. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Source: NHTSA complaint ODI #11744478 · view all complaints for this vehicle at nhtsa.gov
Structure & body
15
Most reports here involve software faults. Of these, 2 mention a crash, 9 mention an injury.
Read full complaint
The motorized track assembly separated from the moonroof interior sunshade on my 2022 Ford Edge, leaving the sunshade drooping down in the passenger compartment. While my vehicle is just out of the standard bumper to bumper warranty period, I feel Ford Motor Company should issue a repair recall to all affected owners to fix this issue.
Source: NHTSA complaint ODI #11750285 · view all complaints for this vehicle at nhtsa.gov
Other systems
12
Most reports here involve software faults. Of these, 1 mention an injury.
Read full complaint
Ford failed to provide me with timely updates regarding recall campaign 26S09 as required by law. They said a remedy would be available by 27 April 2026. That date has now passed and there is still no remedy nor any updates about when a remedy would be available.
Source: NHTSA complaint ODI #11735451 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 129 complaints on file, more than the 2021 (110) and more than the 2023 (22). Of the 15 model years of the Ford Edge we cover, the 2013 has the most (2,443). Older model years have had longer to collect complaints.