Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
- Remedy
- GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on March 1, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328760.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
- Remedy
- GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
- Remedy
- GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
If the fusible link melts it may come into contact with adjacent components, damage the electrical center cover, the nearby wiring harness conduit and other vehicle components, increasing the risk of a fire.
- Remedy
- GM will notify owners and dealers will replace the jumper harness with one that includes a 40 amp inline fuse, and provide the owner with supplemental Owner Manual information, free of charge. The recall began on August 29, 2014. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14260.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve sudden stalling.
Read full complaint
my 2011 fmc sierra 3500 drw denali suffered a failure of the Transmission Control Module (TCM). I could barely move the vehicle and almost got into an accident merging into traffic. Forward and reverse was affected. The transmission reverts to top gear after the failure, and makes driving very difficult. There was no warning for this failure Luckily I was minutes from my dealership. This problem could be bad.
Source: NHTSA complaint ODI #11541849 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve fire.
Read full complaint
RECALL #14260 COVERS 2007-2011 GMC 3500 TRUCKS WITH DUAL BATTERIES AMD COVERS VEHICLES THROUGH JUNE 22ND OF 2011, MINE WAS MADE IN JULY 07/11 AND I WAS DRIVIND 3 HOURS AND 30 MINUTES AFTER GETTING HOME MY TRUCK WSELF IGNITED INDER THE BED OF THE TRUCK ABIVE TJE REAR PART OF THE SPARE TORE. I BELIEVE THE POSITIVE WIRE TO THE TRAILER WIRING PLUG IN GROUNDED AND THE FUSE DID NOT BLOW CAUSING THE GROUNDED WIRE TO IGNITE THE WIRING HARNESS AND SPRAY IN BED LINER BURNING THE REAR OF THE TRUCK, I BELIEVE YOUR RECALL COVERS MORE TRUCKS THAN LISTED. MINE IS WITHIN 1-2 WEEKS FROM THE RECALL END DATE, AND THE RESULTS ARE EXACTLY HOW THE RECALL IS EXPLAINED, THE ONLY WIRE WITH. 10 GUAGE WIRE WITH CONSTANT POWER TO IT THAT WOULD HAVE ENOUGH VOLTAGE TO IT IS THE TRAILER POSITIVE CHARGING WIRE, AND ONCE SHORTED SHOULD BLOW THE FUSE PROTECTING THE VEHICLE FROM FIRE. IF THIS WIRE GROUNDS AND THE FUSE DOES NOT BLOW IT WOULD CAUSE EXCESSIVE HEAT WHERE THE GROUND HAPPENED UNTIL A FIRE WAS CREATED, WHICH IS WHAT HAPPENED IN MY CASE. SHOULD I HAVE MY INSURANCE COMPANY ( ALLSTATE) LOOK INTO THIS CLAIM AGAINST GMC ? OR WHAT IS YOUR PLAN OF ACTION? I HAVE $50,000.00 DOLLARS INVESTED IN THIS TRUCK WITH AN ESTIMATE OF $10,000.00 IN REPAIRS, PLUS THE OVERHEAD IN MY GARAGE, SMOKE DAMAGE MOSTLY, SOME BUBBLED PAINT ON A FRONT FENDER OF THE MUSTANG PARKED BEHIND ME AND THE INSULATION PANNELS ON MY ELECTRIC GARAGE DOOR, AS WELL AS NEEDING A RENTAL CAR WHILE THOS GETS FIXED. ITE VEHICLE WAS PARKED IN MY OPEN BAY GARAGE AND THE FIRE WAS NOTICED 30 MINUTES AFTER RETURNING HOME.
Source: NHTSA complaint ODI #11173177 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve loss of braking.
Read full complaint
I BOUGHT THIS TRUCK IN THE DEALER THEY PUT TIRES SMALLER THAN WHAT IT REQUIRES AND A TIRE EXPLODED IN THE FREEWAY, THOSE WHO HELP THE TRAFFIC EXPLAINED TO ME THAT THE TIRE WAS SMALL FOR THE SIZE OF THE TRUCK, THE SAME THING THEY TOLD ME IN THE TIRE PLACES (CLEGG AUTO SALE - 1485 N MAIN ST SPANISH FORK UTAH )
Source: NHTSA complaint ODI #11316464 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
9
Most reports here involve airbags deploying unexpectedly.
Read full complaint
Safety factor dash is cracking manly. around air bag on passenger side. across dash behind instrument panel. If air bag deploys it would send plastic before air bag, destroying your face even eyes. the GMC dealer said cracking happens on all chevy and GMC trucks.
Source: NHTSA complaint ODI #11519351 · view all complaints for this vehicle at nhtsa.gov
Structure & body
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11387945 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
Source: NHTSA complaint ODI #11044920 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2011 has 20 complaints on file, more than the 2013 (14). Of the 13 model years of the GMC Sierra 3500 we cover, the 2020 has the most (45). Older model years have had longer to collect complaints.