At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Brakes recall
Water in the BPMV may cause an electrical short circuit and increase the risk of fire.
- Remedy
- Owners are advised to park outside and away from other structures until the recall repair is completed. Dealers will replace the BPMV assembly, free of charge. Owner notification letters were mailed on October 20, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N212349181.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Rear wheel lock-up can increase the risk of a crash.
- Remedy
- Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
- Remedy
- Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
11
Most reports here involve transmission slipping.
Read full complaint
The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving 65 MPH and depressing the accelerator pedal, the vehicle hesitated before going into LIMP Mode. A dealer was contacted. No warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed with transmission control valve failure. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 24V797000 (POWER TRAIN); however, the VIN was not included in the recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 71,000.
Source: NHTSA complaint ODI #11756953 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve loss of braking.
Read full complaint
VARIOUS WARNING LIGHTS ARE COMING ON SINCVE I PURCHASED THIS VEHICLE, SUCH AS ABS, ENGINE POWER REDUCED, OIL CHANGING SERVICE, SERVICE ENGINE LIGHT, SERVICE TRAILER BRAKE SYSTEM, WHEEL TRACKING, SERVICE ESC, PASSING GEAR CUTS OUT. MY VEHICLE HAS BEEN IN THE SHOP MANY TIMES AND IS IN THE SHOP NOW. I HAVE A DEEP CONCERNED FOR THE SAFETY PERFORMANCE OF THIS VEHICLE FOR MYSELF AND MY FAMILY.
Source: NHTSA complaint ODI #11622646 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking. Of these, 1 mention a crash.
Read full complaint
The contact owns a 2022 GMC Sierra 3500. The contact stated that while driving at 30 MPH, the message “Trailer Brake Disconnected" was displayed on the instrument panel. The contact was hauling a 5th-wheel trailer during the failure. The contact pulled over to the side of the road, turned off the vehicle, and waited for several minutes before restarting the vehicle. The vehicle was taken to the dealer; however, no cause for the failure was found. The vehicle was not repaired. The contact stated that the failure persisted. Most recently, while driving 55 MPH, the message "Trailer Brake Disconnected" was displayed. The contact pulled over to the side of the road, turned off the vehicle, and waited before restarting the vehicle and continuing driving. The contact stated that before the most recent failure, the vehicle was taken to the dealer and the trailer plug was replaced. The vehicle was not diagnosed or repaired after the most recent failure. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 21V758000 (SERVICE BRAKES, HYDRAULIC); however, the VIN was not included. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 30,000.
Source: NHTSA complaint ODI #11683399 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
7
Most reports here involve premature wear. Of these, 1 mention a crash, 1 mention an injury.
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Catastrophic failure of drivers side rear tire. Complete delamination of tire causing severe vehicle damage. Tire and vehicle is available for inspection upon request. Tire exploded causing serious risk to passengers at highway speeds. Tire has not yet been inspected due to date of incident being on Saturday. Immediately prior to incident a small vibration was noticed in the rear approximately 1 minute before failure. Tire pressure was at 80 psi when troubleshooting vibration while traveling. Tire size 275/65 R20
Source: NHTSA complaint ODI #11755718 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 4 mention an injury.
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On July 27, 2022 I was driving my 2022 GMC truck on the freeway. I was rear ended by a semi truck and the passenger side was side swiped by the semi. I was driving the truck with my wife and two kids as passengers. The truck was completely totaled. No airbags deployed and the seat belts did not restrain us. All 4 of us were wearing seat belts. Also, the drivers seat completely broke, it looked like it had been completely reclined to a laying position. A police report was made. All 4 of us were taken by ambulance to the hospital. All 4 of us needed medical care. The truck was totaled and towed, the insurance has since taken possession of the truck. There were no warning lights, service lights or any indication that there was anything faulty with the truck. We had just purchased it in February 2022. My safety, as well as the safety of others was put at risk. The semi truck driver stated he was driving 60mph. If this isn't enough for air bags to deploy, I don't know what is. The seat belts also failed to restrain us. The seat belts were completely loose and during the accident failed to secure us. Again, the drivers entire seat completely broke causing severe head, neck and back injuries.
Source: NHTSA complaint ODI #11479481 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve fluid leaks.
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The contact owns a 2022 GMC Sierra 3500. The contact stated that the rear windshield frame was cracked, which allowed water to leak into the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 29,000.
Source: NHTSA complaint ODI #11752098 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve other issues.
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While traveling at highway speed, the hood-mounted air vent (factory-installed component) on my 2022 GMC Sierra 3500 HD suddenly detached from the vehicle without warning. Upon separation, the vent was propelled backward, striking both the hood and the windshield. The incident occurred during normal driving conditions, with no prior indication of looseness, damage, or defect in the component. The force of the detachment caused damage to the hood and posed a significant safety risk, as the debris impacted the driver’s line of sight and could have resulted in loss of control or injury. There were no external factors (such as collision or road debris) that contributed to the failure. This appears to be a failure of the factory-installed component and its mounting system. Safety Concern: This type of failure presents a serious hazard not only to the vehicle occupants but also to other motorists. A detached component at highway speed could strike nearby vehicles, cause sudden driver distraction, or lead to more severe accidents.
Source: NHTSA complaint ODI #11734559 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2022 has 31 complaints on file, more than the 2021 (20) and more than the 2023 (28). Of the 13 model years of the GMC Sierra 3500 we cover, the 2020 has the most (45). Older model years have had longer to collect complaints.