Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
17
Most reports here involve transmission slipping. Of these, 3 mention a crash.
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May 3 2026 was traveling on highway when my 2023 dually duramax wheels locked up on me causing me to hit a guard rail and then truck would not go into any gear and was toast after first dealership it went to was valve body repair and after 1400 dollars it went to another dealer on June 17th to Frank brown for transmission replacement due to failed valve body issue similar to special bulletin n242454441 GMC executive office promised to replace and take Care of me since I am a “valuable customer and instead they lied and went back on their word and left me with another bill of 9,300 dollars for repairs 6200 for transmission and 3000 dollars for labor???? I am feeling like I’m being taken advantage of and need help I’ve lost my job since this has happened and struggling to pay for the truck it’s self but I am maintaining and when they are hoping I get it repossessed so they can get away with not having to deal with my case I’ve gotten under delivered promised and they haven’t helped me at all for something. They are avoiding to admit is an issue when the truck was manufactured and put into sale 10/2022 as for the recalled vehicles from 2019 and 2022 and I continue to tell them this truck was manufactured 2022 they are trying to get away with technical wording when this truck has an safety issue for sure as a consumer and hard working American I need help
Source: NHTSA complaint ODI #11750476 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve electrical shorts.
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The contact owns a 2023 GMC Sierra 3500. The contact stated that while driving approximately 60 MPH, the messages "Service Charging System" and "Service Diesel Emissions System" were displayed, and suddenly the power steering and power brakes malfunctioned, causing the contact to almost lose control of the vehicle. The cause of the failure was not yet determined. The local dealer was notified of the failure. The manufacturer was not yet contacted. The failure mileage was 79,000.
Source: NHTSA complaint ODI #11688172 · view all complaints for this vehicle at nhtsa.gov
Brakes
2
Most reports here involve fluid leaks.
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The brake controller on trucks error out while towing. Shuts brakes off. Not a good thing towing 16,000lbs down hill. Almost accident. Destroyed my truck brakes and warped rotors. The controller checks the house battery on trailer and if not in range shuts brakes off. The brake towing screen in truck states all is good but there is this tiny little light at gain adjust location that goes off and you do not have brakes but yet your screen states you do. Bad deal.
Source: NHTSA complaint ODI #11698528 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
3
Most reports here involve other issues.
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275/65R20 - Goodyear Wrangler. This is the tire that came with the vehicle. It had approximately 32,000 miles. The tire separated and exploded. We installed the spare but one of the other tires is getting ready to explode. This is not normal wear and tear. This is out of the ordinary that tires on a new vehicle explode. We were on [XXX] when this happened. This tire is a death trap. This is forcing us to replace all 4 tires because we do not know what is going to happen. The dealership (Jerry Seiner) will do NOTHING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Source: NHTSA complaint ODI #11745287 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash, 1 mention an injury.
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I was in an accident and was hit in the right front side of my truck. The other vehicle was believed to be going around 50 mph and I had just rolled thru a stop sign. The other vehicle that hit me had the air bags deploy, but my airbags did not deploy. This is very concerning considering there was enough force to significantly bend the frame on my truck. I was transported to the ER and suffered internal organ bruising due to the accident. If the airbags would have deployed, my body could.have not jolted so much causing these injuries.
Source: NHTSA complaint ODI #11508226 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve software faults. Of these, 1 mention a crash.
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On Christmas Day 2025 my Tailgate flies open on its own and I see my cargo flying out and a piece of it bounced off my taillight passenger side braking the taillight and then when attempting to pull over my lane departing feature try’s to correct its self and I hit the median luckily at slower than I was going but enough to make a decent dent on front bumper
Source: NHTSA complaint ODI #11710568 · view all complaints for this vehicle at nhtsa.gov
Other systems
1
Most reports here involve electrical shorts.
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There are 2 issues with this vehicle: #1) The rear window defrost causes an electrical issue that melted the plastic on our rear sliding window. Dealer claims we put something hot against the window but we did not. This appeared after we used the rear defrost. Several other owners have complained about this as well. #2) The vehicle is advertised as having adaptive cruise but it does not have this feature.
Source: NHTSA complaint ODI #11611799 · view all complaints for this vehicle at nhtsa.gov