Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
17
Most reports here involve transmission slipping. Of these, 1 mention a crash.
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The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently went into LIMP Mode. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission valve body sensor had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 130,000.
Source: NHTSA complaint ODI #11672242 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
5
Most reports here involve software faults. Of these, 4 mention an injury.
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My IntelliBeam function stops working sometimes, I can still use the lights as normal but the IntelliBeam function stops every so often and starts working after about 2 to 10 mins. Lane departure warning stops every so often and will start working after 1 to 10 mins, I have noticed that when it stops working at night time then the IntelliBeam function stops working also. When I press the on/off button for lane departure then it will say that lane departure is unavailable right now. I have been getting a p20ee code showing something is wrong with SCR nox sensor 2. Scan tool reveals that the sensor works normal and then stops. Once I clear the code then it works good for a few days.
Source: NHTSA complaint ODI #11661486 · view all complaints for this vehicle at nhtsa.gov
Brakes
9
Most reports here involve loss of braking. Of these, 2 mention a crash.
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Contacted General Motors to have the Recall software patch installed, appoint was set, vehicle was dropped off and now they are telling me there is nothing they can do, that the recall is not available. The software update is available, and is being installed on other vehicles. This is a life safety issue as the rear wheels can lock up at any time which could cause a vehicle accident involving the vehicle under recall as well any vehicles on the road around this vehicle when it happens. General Motors should be taking care of this asap instead of waiting. I do not feel safe driving the vehicle until they feel like they installing it.
Source: NHTSA complaint ODI #11634795 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve loss of steering.
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driving 45 mph westbound i70 at eisenhower tunnel, vefhicle made loud bang, brakes locked up momentarily slowing vehicle to around 25mph. multiple vehicles had to make evasive manuevers to avoid collision. vehicle released after a 15FT skid. pulled over to safety and inspect for damage, tires were falt spotted but no damage was visible. called dealer servcei and was told to make appt and set for diagnostic. service could not replicate or find damage so I was sent on my way and told if it does it again let us know. I am scared to drive this vehicle its unsafe
Source: NHTSA complaint ODI #11598426 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve airbags not deploying. Of these, 1 mention a crash.
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The contact owned a 2022 GMC Sierra. The contact stated that while her husband was driving at an undisclosed speed, the vehicle collided head-on with another vehicle that ran a red light. The air bags did not deploy. No warning lights were illuminated. A police report was filed. No injuries were reported, but the contact and her husband sought medical treatment for various bruises caused by the seat belt at a later date. The vehicle was not taken to the dealer or an independent mechanic but was instead towed to a tow yard. The vehicle was not repaired. instead deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 25,000.
Source: NHTSA complaint ODI #11539857 · view all complaints for this vehicle at nhtsa.gov
Structure & body
6
Most reports here involve fluid leaks.
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The contact owns a 2020 GMC Sierra 3500. The contact stated that while driving 45 MPH with passengers seated in the rear seats, the passengers became aware that water was entering the vehicle between the window and frame. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact of Technical Service Bulletin: 18-NA-383. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that there was no special coverage or warranty coverage on the vehicle. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Source: NHTSA complaint ODI #11670439 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve fire.
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Def heater connection on the tank will arc and melt down causing engine derate and costly repairs. Gm know and has released a service bulletins in 2022. Bulletins N212342980. But even with bulletins done still fails. And talking todealer ships it a very common problem and there is a shortage in parts.
Source: NHTSA complaint ODI #11648405 · view all complaints for this vehicle at nhtsa.gov