Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
426
Most reports here involve sudden stalling. Of these, 16 mention a crash, 7 mention an injury.
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I had a recall for my 2011 Jeep grand Cherokee to repair a faulty fuel pump relay causing hard starting now it’s starting to intermittently do the same thing sometimes starts right up then sometimes will crank a long time before starting. This is what it was doing before they did the recall now it’s doing it again
Source: NHTSA complaint ODI #11723102 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
714
Most reports here involve sudden stalling. Of these, 4 mention a crash, 9 mention an injury.
Source: NHTSA complaint ODI #11741195 · view all complaints for this vehicle at nhtsa.gov
Brakes
260
Most reports here involve loss of braking. Of these, 8 mention a crash, 2 mention an injury.
Source: NHTSA complaint ODI #11713686 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
70
Most reports here involve loss of steering. Of these, 5 mention a crash, 6 mention an injury.
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My right side suspension has a hard time coming up and I can hear it then it eventually get to right level and my car is freaking out have every light come on and the windshield wipers but it doesn't always do it but I have videos. The codes I get say malfunctional control u1403 and other ones
Source: NHTSA complaint ODI #11714761 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
52
Most reports here involve airbags not deploying. Of these, 18 mention a crash, 14 mention an injury.
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The contact owned a 2011 Jeep Grand Cherokee. The contact stated that while driving 40-45 MPH, the vehicle rear-ended another Jeep vehicle stopped at the red light; however, the air bags failed to deploy. The contact mentioned that there was no brake pedal depressed in attempts to stop, therefore the vehicle was going at full speed. The windshield washer fluid warning light was flashing, and there was smoke coming from the driver's side front end of the vehicle after the crash. The contact stated that the radiator was caved in due to the impact. The contact did not sustain major injuries. The vehicle was towed and totaled by the insurance company. A police report was filed. Neither the dealer nor the manufacturer was contacted. The failure mileage was approximately 187,000. The VIN and the License plate numbers were not available.
Source: NHTSA complaint ODI #11731940 · view all complaints for this vehicle at nhtsa.gov
Structure & body
33
Most reports here involve software faults. Of these, 1 mention a crash, 8 mention an injury.
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My paint on the roof of my Jeep Grand Cherokee started bubbling and visible rust started appearing. After about a month my windshield cracked all the way across starting from where the rust made the paint bubble, this is the only part of the vehicle with any rust. I had USAA send Safelite to come repair my windshield and what I thought was minor rust damage. To my horror the damage from the bad paint/seal was extensive and the windshield can’t be replaced until the body of the Jeep is fixed. The windshield needing replaced is the original from the factory no part of my Jeep has ever been replaced, the only reason it needs to be fixed is because of the faulty paint/seal. I now have no windshield or drivable car. I have reached out and there are quite a few Jeep owners that experienced this same issue in the same exact location. It is now being held on by tape so there isn’t just a huge hole in the car. The day it cracked the vehicle had not left my driveway, but now my car is not in a state to drive anywhere. Also in outside temperatures exceeding 80 the seat belt warning light and air bag light come on, sometimes it stays sometimes it goes away. However when the airbag light is on it prevents them from deploying in case of an incident which could cause more serious injury or death. I have three open recalls as well, I call Roberson Jeep of Salem in March of 2021, I have not heard anything about the parts being ready, I called in June 2021 about an update and they have not started my claim.
Source: NHTSA complaint ODI #11424262 · view all complaints for this vehicle at nhtsa.gov
Other systems
83
Most reports here involve premature wear. Of these, 1 mention a crash, 1 mention an injury.
Source: NHTSA complaint ODI #11615535 · view all complaints for this vehicle at nhtsa.gov