At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Electrical system recall
An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.
- Remedy
- Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying owners on or about 4/5/2023. Phase 2 will include 2022 model year vehicles and Phase 3 will include 2021 model year vehicles. FCA US will notify dealers and owners on or about 4/27/2023 for Phase 2 and 5/11/2023 for Phase 3. Interim owner notification letters informing owners of the safety risk were mailed March 28, 2023. Owner notification letters are expected to be mailed April 5, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 13A. This recall is an expansion of and supersedes recall number 21V-798.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A vehicle fire increases the risk of injury.
- Remedy
- Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. This recall has been superseded by 23V060.
- Status
- Park outside and away from buildings until repaired. Dealer fixes it free.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.
- Remedy
- Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Structure recall
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
- Remedy
- Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Transmission recall
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
- Remedy
- Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Brakes recall
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
- Remedy
- Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Airbags recall
An air bag that deploys improperly can increase the risk of injury in a crash.
- Remedy
- Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Wheel separation can cause a vehicle crash.
- Remedy
- Dealers will update the torque specification in the owner's manual and other published service documents. Dealers will also inspect the vehicle's wheel studs, replacing them if necessary, free of charge. Owner notification letters were mailed on November 30, 2021. Campaign Y36 owner notification letters were mailed on November 30, 2021. Campaign Y26 owner notification letters were mailed on December 1, 2021. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's numbers for this recall are Y26 and Y36.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Electrical system recall
A vehicle fire increases the risk of injury.
- Remedy
- Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open, then insulating material will be applied to the Relay after inspection. Customers are advised to not park these vehicles inside of buildings or structures, or near other vehicles until the vehicle has the final repair completed. Owner notification letters were mailed November 10, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y76. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y08. This recall has been superseded by recall number 21V-798.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
21
Most reports here involve sudden stalling.
Read full complaint
The contact owns a 2021 Ram 3500 . The contact received notification of NHTSA Campaign Numbers: 25V720000 (Engine and Engine Cooling) and 25V552000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that the remedy parts were not yet available and were on backordered. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure.
Source: NHTSA complaint ODI #11741292 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
13
Most reports here involve software faults.
Read full complaint
The contact owns a 2021 Ram 3500. The contact stated that while driving at various speeds, occasionally while activating the left turn signal to make a turn, the rear driver’s side turn signal failed to operate as intended. The message related to the brake light and turn signal was displayed on the instrument panel. In addition, the contact stated that while driving at various speeds, the rear driver’s side brake light failed to operate as intended while depressing the brake pedal. Additionally, while shifted into reverse(R), the reverse warning light fail to illuminate as intended. The vehicle was taken to a local dealer, where the failure was associated with NHTSA Campaign: 24V197000 (Electrical System, Exterior Lighting); however, the VIN was not included. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Source: NHTSA complaint ODI #11747714 · view all complaints for this vehicle at nhtsa.gov
Brakes
4
Most reports here involve loss of braking.
Read full complaint
Brake system is not functioning as designed. Rear axle braking is not being fully applied and is most noticeable and concerning during heavy haul usage. Vehicle has to be operated carefully and with an alternate braking method utilized to obtain adequate braking. The problem can be and has been reproduced and verified by dealer but not in writing. Dealer is not wanting to fully diagnose and/or commit to finding/acknowledging a fault. Manufacturer has been notified in writing and unresponsive. There are no messages displayed/stored. Disproportionate brake wear between front and rear axle braking is observed.
Source: NHTSA complaint ODI #11713842 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
8
Most reports here involve software faults.
Read full complaint
Both front ball joints wore out at 20,000 miles The 3rd break light leaks into the cab at 26,000 miles & won't be warrantied even though there's an active recall for our same truck, same part just different model
Source: NHTSA complaint ODI #11708936 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
1
Most reports here involve other issues.
Read full complaint
The rear driver’s side and rear center seat belts no longer latch. When sliding the belt into the recepticle it fails to “click” or connect. The belt pulls right back out. It does not work at all, it is reproducible every time. The dealer will charge a lot of money to say that they ran diagnostics to tell me what is obvious, so I have not brought it in yet. This is a serious safety risk since the law requires passengers to wear seat belts for safety reasons and this basic safety equipment fails. The vehicle is less than 4 years old and the rear belts have not been used all the time as there were not always passengers. Also, there is no damage to them. I would like it fixed asap and believe the equipment is faulty since two of the three rear belts have failed.
Source: NHTSA complaint ODI #11649373 · view all complaints for this vehicle at nhtsa.gov
Structure & body
5
Most reports here involve premature wear.
Source: NHTSA complaint ODI #11660034 · view all complaints for this vehicle at nhtsa.gov
Other systems
10
Most reports here involve premature wear.
Read full complaint
The contact owns a 2021 Ram 3500. While the contact's husband was driving at 55 MPH, the driver's rear wheel detached. The contact stated that the failure had occurred while a pickup box trailer was hitched to the vehicle. The vehicle was towed to an independent mechanic where it was determined that the wheel bolts had detached. The contact was informed that the rear wheel studs had sheared off into the wheel hub. The contact was informed that the rear wheel studs needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 21V398000 (Wheels); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.
Source: NHTSA complaint ODI #11724142 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2021 has 62 complaints on file, fewer than the 2020 (116) and fewer than the 2022 (189). Of the 15 model years of the Ram 3500 we cover, the 2018 has the most (801). Older model years have had longer to collect complaints.