Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
No recalls on record for this model
No safety recalls were found in this dataset. It is still worth entering the exact VIN on NHTSA before purchase, since recalls can be added at any time.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
5
Most reports here involve sudden stalling.
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My son was driving home from work down Highway 288 in Houston and the car just died and did not start. The door locks were going up and down like it was trying to reset and lock the car. I had it fixed and they said it was the fuel pump was out. We had the fuel pump fixed and a new battery put in. Would this cause it to loose power immediately and the door locks to go crazy?
Source: NHTSA complaint ODI #11560641 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
4
Most reports here involve sudden stalling.
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TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING APPROXIMATELY 45 MPH, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED AT ONCE AND THE DOORS BEGAN LOCKING AND UNLOCKING. THE DEALER STATED THAT THE BATTERY CABLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.
Source: NHTSA complaint ODI #10730361 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve loss of braking.
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SOMETIMES WHILE BRAKING IT NEEDS MUCH MORE FORCE, MEANING I HAVE TO PUSH THE BRAKE ALL THE WAY DOWN. ALSO IT FEELS LIKE THEY STICK AT TIMES. I SAW THERE WAS A RECALL ON THE 2015-2018 FOR THIS ISSUE BUT IT MAY GO BACK FURTHER.
Source: NHTSA complaint ODI #11378411 · view all complaints for this vehicle at nhtsa.gov
Steering, suspension & tires
5
Most reports here involve corrosion.
Source: NHTSA complaint ODI #11724236 · view all complaints for this vehicle at nhtsa.gov
Airbags & seat belts
24
Most reports here involve airbags deploying unexpectedly.
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V050000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT NOTIFIED IMPERIAL VALLEY CHEVROLET BUICK GMC CADILLAC (602 WAKE AVE, EL CENTRO, CA 92243) AND WAS INFORMED THAT THEY NEITHER HAD THE TOOLS NOR THE PROCEDURE TO REPAIR THE VEHICLE. THE CONTACT NOTIFIED THE MANUFACTURER AND WAS INFORMED THAT THEY KNEW NOTHING ABOUT THE RECALL. THE CONTACT WAS TRANSFERRED TO ANOTHER NUMBER HOWEVER, THERE WAS NO RESPONSE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Source: NHTSA complaint ODI #11404990 · view all complaints for this vehicle at nhtsa.gov
Structure & body
2
Most reports here involve premature wear.
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WE PURCHASED THE VEHICLE IN MAY AND NOTICED THE FIRST CRACK A FEW MONTHS LATER AND THIS MORNING FEB 16 2017 I SEE THE 2ND CRACK. I AM AFRAID IF I HAVE A WRECK, THE PIECE IS GOING TO FLY OFF AND DAMAGE AIRBAG OR SLICE THE FACE OF THE DRIVER. PLEASE FIX THIS ISSUE!!!! THE VEHICLE WAS STATIONARY WHEN CRACKS FORMED.
Source: NHTSA complaint ODI #10954997 · view all complaints for this vehicle at nhtsa.gov
Other systems
2
Most reports here involve other issues.
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TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER SEAT DROPPED BACK WITHOUT WARNING. THE CONTACT MENTIONED THAT THE SEAT FAILED TO RETURN TO NORMAL POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SEAT RECLINER MECHANISM FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 63,000. UPDATED 09/21/16.*JB
Source: NHTSA complaint ODI #10893074 · view all complaints for this vehicle at nhtsa.gov