At least one recall carries a do-not-drive or park-outside warning. Confirm by VIN that the repair was completed before driving or buying this car. The fix is free at a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Transmission recall
Front or rear wheel lockup increases the risk of a crash.
- Remedy
- Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262557620. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 7, 2026.
- Status
- Do not drive until repaired. A dealer fixes this free of charge.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
A bolt that loosens or breaks during vehicle operation can result in loss of vehicle control, increasing the risk of a crash.
- Remedy
- Dealers will replace the front left and right wheel hub bolts, free of charge. Owner notification letters were mailed June 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. GM's number for this recall is N262554630. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 14, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Safety recall
Without an owner's manual to consult, owners may not know how to safely use and operate the vehicle, increasing the risk of injury in a crash.
- Remedy
- Dealers will reset the vehicle radio, which will facilitate automatic download of the electronic owner’s manual, free of charge. Owner notification letters were mailed April 16, 2026. Owners may contact GM customer service at 1-866-467-9700, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-333-4223. The manufacturer's number for this recall is N252540430. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 26, 2026.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
30
Most reports here involve sudden stalling.
Read full complaint
Started hearing a knocking sound from the engine Saturday. Stopped driving the car the rest of the weekend. Took to the Cadillac dealer today and was just told the car needs a new engine. This is unacceptable on 130k 2026 vehicle. Hopefully, you can apply severe pressure on GM to get this issue fixed once and for all.
Source: NHTSA complaint ODI #11764377 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
1
Most reports here involve software faults.
Read full complaint
The night vision does not work. I told it to the dealer on 17 July they claimed they don’t know how to fix it. They blow it off and say that it’s because of the temperature but it’s not true. It wasn’t working at night when it was nice and cool. It wasn’t working during the day. It doesn’t work at all. They have a history of failing and general motors does not have a solid fix. They had this in their shop for six weeks and they still couldn’t figure out how to fix it. It still doesn’t work to this day. The temperatures have dropped at night, especially in the rain and that is not the problem. They lack of experience with night vision camera cameras is the problem and they are unable to fix it.
Source: NHTSA complaint ODI #11758886 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2026 has 31 complaints on file, more than the 2025 (20). Of the 17 model years of the Cadillac Escalade we cover, the 2023 has the most (135). Older model years have had longer to collect complaints.