Ask the seller for proof the repair was completed, or run the free VIN check. Recall repairs are done at no cost by a dealer.
Recalls
Safety issues the manufacturer must repair for free. A recall means confirm the fix was done, not walk away.
Tires recall
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Fuel system recall
Over-pressurization can crack the fuel pump and cause leaks, increasing the risk of a fire in the presence of an ignition source.
- Remedy
- GM will notify owners, and dealers will replace the fuel pump, free of charge. The recall began December 18, 2019. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-888-988-7267. GM's number for this recall is N192283991.
- Status
- Remedy available. Confirm by VIN that this repair was completed.
- What to do
- Enter the VIN on NHTSA's recall lookup to confirm this car was repaired.
Owner complaints by system
Unverified reports owners filed with NHTSA, grouped by the part of the car. Useful for spotting patterns. Open a group to read recent examples.
Engine & powertrain
11
Most reports here involve sudden stalling.
Source: NHTSA complaint ODI #11760128 · view all complaints for this vehicle at nhtsa.gov
Electrical & infotainment
2
Most reports here involve fire. Of these, 2 mention a crash.
Read full complaint
This is the component that failed Parts Passenger Side Instrument Panel Wiring Harness Junction Block GM Part # 84114433 Component combustion Yes, the burning of the component has been confirmed Not checked - Just replace the component only No warning lights appeared
Source: NHTSA complaint ODI #11542464 · view all complaints for this vehicle at nhtsa.gov
Brakes
1
Most reports here involve software faults.
Read full complaint
Vehicle stops unexpectedly in parking lots (5-10mph) and on freeways (70-76mph). Speed ranges from 5 - 75 mph. Unexpected braking occurs for no reason. There are typically no obstructions or vehicles in front of the vehicle. It is most concerning when the vehicle automatically applies braking traveling at 70-76mph.
Source: NHTSA complaint ODI #11565837 · view all complaints for this vehicle at nhtsa.gov
How does it compare with other years? The 2020 has 14 complaints on file, fewer than the 2019 (25) and fewer than the 2021 (71). Of the 17 model years of the Cadillac Escalade we cover, the 2023 has the most (135). Older model years have had longer to collect complaints.